Job Description

Our client has been incorporated since year 2014, a Malaysian based company, focusing on the next generation ICT solution provider. As a strategic technology and business partner, they provide comprehensive and substantial solution for clients to plan, build and support their IT infrastructure and systems.

As a IT Pre-Sales Engineer plays a more proactive role in customer engagement, technical solutioning, and driving the pre-sales process. This role involves a balance of technical expertise and business acumen, ensuring customer needs are met with well- designed solutions.

Key Responsibilities:

• Lead technical discovery sessions to gather in-depth customer requirements.
• Conduct workshops, demos, and Proof of Concept (PoC) sessions.
• Address technical objections and concerns raised by customers.
• Work closely with account managers to build strong client relationships.
• Design customized IT solutions across networking, cloud, security, and enterprise IT.
• Create high-level and detailed solution architectures.
• Work with internal engineering and implementation teams to ensure solution feasibility.
• Support sales teams by providing in-depth technical expertise during pitches.
• Prepare compelling presentations and white papers on proposed solutions.
• Conduct competitor analysis to position solutions effectively.
• Take ownership of drafting detailed technical proposals for RFPs and RFIs.
• Work with procurement teams to align solutions with budget constraints.
• Provide technical input for pricing and licensing models.
• Work with vendor partners (Cisco, Palo Alto, Huawei, AWS, etc.) to ensure up-to- date solution offerings.
• Train junior pre-sales engineers and share best practices.
• Stay updated on industry trends, obtaining certifications like AWS Solutions Architect, CCNP, PCNSE, etc.

Requirement:

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• 3-7 years of experience in a pre-sales, technical support, or solution engineering role.
• Strong understanding of [industry-specific technologies, e.g., cloud computing, networking, SaaS, cybersecurity, etc.].
• Excellent communication and presentation skills.
• Ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving and customer-facing skills.