Job Description

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to groundbreaking tech, gold bullion to avocados and everything in between. We move cargo that positively impacts society worldwide. Whatever people need, wherever they are. At IAG Cargo we open the skies and fly the world to bring people the things they really need.  

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). Powered by five airlines, our reach is truly global – but it’s the impact we make that defines us. At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, that is Trusted to Deliver.

About the role

The PMO IT Lead is responsible for establishing and leading the IT Programme Management Office (PMO) for a large-scale business and technology transformation programme Atlas. The role ensures effective governance, planning, reporting, financial control, resource management, risk management, dependencies management and delivery assurance support across multiple workstreams and projects.

The PMO IT Lead acts as the central point of coordination between IT stakeholders, programme leadership, IT project managers, workstream leads, technology teams, vendors, business Leads and governance forums to ensure successful delivery of the programme. This role will work closely with the Transformation Office PMO and existing IT PMO.

What you’ll do

Programme Governance & Control

• Establish and maintain programme governance frameworks, standards, and controls.
• Supports and helps facilitate steering committees, programme boards, stage gate reviews, and executive governance forums.
• Ensure compliance with organisational delivery methodologies and governance requirements.
• Maintain programme documentation, decision logs, and audit readiness.

Planning, Integration & Delivery Control

• Maintain the integrated master plan across all projects in Atlas, workstreams, suppliers and business activities for IT.
• Define programme planning standards, assumptions, baselines, milestones and reporting cycles with the Transformation PMO.
• Assure the quality and completeness of project plans before incorporation into the integrated master plan.
• Identify and manage critical paths, cross-project milestones, schedule conflicts and business-to-technology integration points.
• Assess the programme-wide impact of proposed scope, schedule, resource or solution changes before approval.
• Track performance against approved scope, schedule and cost baselines, challenging unsupported forecasts and recovery assumptions.

Planning & Delivery Management

• Own and maintain integrated programme plans across all workstreams.
• Monitor milestones, dependencies, critical paths, and delivery timelines.
• Track programme performance against approved baselines.
• Ensure alignment between business and technology delivery schedules.

Reporting & Executive Insight

• Develop and maintain programme dashboards and executive reporting.
• Provide clear visibility of programme health through KPI, milestone, financial, and RAG reporting.
• Deliver concise management information to senior stakeholders and leadership teams.
• Drive data-driven decision making through programme analytics.

RAID Management

• Lead programme-wide management of Risks, Assumptions, Issues and Dependencies (RAID).
• Ensure timely escalation and resolution of critical risks and issues.
• Facilitate mitigation planning and dependency management across workstreams.
• Maintain programme risk registers and action tracking.

Financial & Benefits Management

• Support management of programme budgets, forecasts and expenditure.
• Track financial performance and variance analysis.
• Maintain benefits realisation plans and reporting.
• Work closely with Finance teams to ensure effective financial governance.

Resource & Capacity Planning

• Coordinate programme resource planning and demand management.
• Track utilisation, capacity constraints and resource forecasts.
• Support recruitment, onboarding and vendor resource management.
• Ensure critical programme roles are appropriately staffed.

Vendor & Third-Party Coordination

• Monitor delivery performance of suppliers and strategic partners.
• Support contract governance and project stage reviews.
• Integrate supplier plans, deliverables, contractual milestones and dependencies into the programme master plan.
• Track supplier deliverable commitments, acceptance criteria, commercial change requests and recovery actions.
• Escalate supplier dependencies that threaten other projects or programme-wide milestones.

PMO Leadership

• Define PMO standards, templates, tools and best practices for the programme working closely with the IT PMO and Transformation office PMO for alignment.
• Drive continuous improvement across programme management processes.
• Promote a culture of accountability, transparency and delivery excellence.
• Support the IT Senior Programme Manager and Delivery Teams in Atlas.
• Support on FRPs.

It's all about you

What you’ll bring to IAG Cargo:

• Significant experience in PMO functions within large-scale IT or digital transformation programmes with multiple business and IT workstreams.
• Proven PMO experience across complex multi-workstream programmes (£20m+ budgets).
• Demonstrable experience integrating and governing multiple projects with complex technical, supplier, business and cross-programme dependencies.
• Experience of controlling dependencies across architecture, environments, integration, data migration, testing, business readiness, cutover and service transition.
• Strong knowledge of programme governance frameworks, including Agile, Waterfall and hybrid delivery models.
• Experience managing executive reporting, portfolio planning and financial governance.
• Demonstrable expertise in RAID management and programme controls.
• Experience working with third-party suppliers and global delivery teams.

Skills and Experience:

• Programme and Portfolio Management
• Strategic Planning
• Executive Stakeholder Management
• Governance and Assurance
• Financial Management
• Resource Management
• Risk and Issue Management
• Data Analysis and Reporting
• Project Change Control Management
• Integrated Master Planning and Critical Path Management
• Inter-Project and programme Dependency Orchestration

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders
• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Diversity and Inclusion

Our recruitment procedures positively support our diversity and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.

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