IT PMO & AI Solutions Intern
This position is hybrid working 3 days a week in our Legacy West Support Center located in Plano, TX
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the role
The IT PMO & AI Solutions Intern supports SBH’s evolution toward standardized, data-driven project delivery by partnering with the PMO and fellow interns to design, prototype, and deliver AI-enabled project management tools. This role contributes to solutions that enhance planning accuracy, resource forecasting, governance adherence, and operational efficiency across the IT portfolio.
To apply you must meet these guidelines/requirements:
Responsibilities
Design and build AI-enabled resource capacity management tools to support portfolio planning.
Develop AI-assisted project scheduling capabilities to enhance forecasting and timeline accuracy.
Create AI-supported PMO process adherence monitoring tools to automate compliance checks.
Support PMO standardization initiatives including templates, processes, and governance documentation.
Research AI-driven PMO best practices and integrate applicable insights.
Collaborate with cross-functional teams to collect requirements and ensure alignment. Note: AI focus areas may adjust based on organizational needs
Knowledge, skills & abilities requirements
Bachelor's or Master's program in Business Administration, IT, Computer Science, Project Management, or related field.
Strong analytical, critical-thinking, and problem‑solving skills.
Understanding or interest in SDLC, governance, and project lifecycle management.
Ability to work independently in a fast-paced environment.
Familiarity with tools such as MS Project, Jira, Confluence, Power BI.
Strong organizational and communication skills
Competencies & attributes
Gain comprehensive insights into IT project management methodologies, reporting etc.
Develop skills in project operations and relationship building with partners
Work closely with experienced IT professionals, managers, and technical leads.
Network within a professional IT environment and participate in real-world IT projects.
Receive mentorship and guidance from IT leaders.
Ability to work in a fast-paced environment and able to balance competing priorities.
Ability to work effectively in cross-functional teams and collaborate with business and IT leads.
Demonstrates critical thinking and a solution-oriented approach to complex business challenges.
Ability to present findings in a clear and actionable manner to both technical and non-technical audiences.
Working conditions & physical requirements
Location: Hybrid | Monday, Tuesday, Wednesday at the Sally Beauty Support Center, Legacy West (Plano, TX); Remote Thursday or Friday
The typical working environment is in the support center office, and the work is sedentary. Typically, the associate may sit comfortably to do the job. However, some tasks and activities may be walking, standing, bending, carrying light items such as papers, files, books, and small parts, driving an automobile to a store location, etc. These activities are not frequent and do not require significant physical demands to perform the work.
While involving everyday risks or discomforts, the work environment is designed with standard safety precautions. These precautions, typical of offices, meeting and training rooms, retail stores, residences, or commercial vehicles, include using safe work practices with office equipment, avoiding trips and falls, observing fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated, ensuring the safety and comfort of our associates.
#LI-Hybrid
Sally Beauty Holdings, Inc. (“Sally”) through its affiliates is the world’s largest distributor of professional beauty supplies. Sally provides the channels that allow manufacturers of beauty supplies to reach customers, both professional and non-professional.
Sally Beauty Company, Inc. began as a one-store operation in New Orleans, Louisiana in 1964. The Company expanded slowly until the 1980s, when it began to grow rapidly through acquisition and new store openings. In 1982, Sally moved its corporate headquarters to Denton, Texas following the acquisition of a Denton-based chain.
In 1985, Sally acquired a major full-service (professional only) beauty supply distributor servicing the Midwestern United States. The growth of the full-service business led to the formation of the company now known as Beauty Systems Group LLC, focusing on distribution solely to the professional trade.
New store openings and acquisitions continue to guide Sally’s expansion. In 1987, Sally became an international company with the acquisition of an affiliate in the United Kingdom. Today, Sally and its affiliates operate over 4500 stores throughout the United States and the world. Our international operations now extend to the United Kingdom, continental Europe, Puerto Rico, Canada, Chile, Peru, Colombia, Mexico. Both Sally Beauty Supply and Beauty Systems Group have successful and growing online (e-commerce) businesses.
In 2006, Sally became a publicly held company with its shares traded on the New York Stock Exchange.
Sally and its affiliates have long been industry leaders. Expertise in professional product merchandising, distribution and education provides the basis for a commanding presence in the global market. This, combined with strong domestic growth and international development, positions the companies for anticipated continuing success in future years.
All subsidiaries and affiliates share Sally’s customer-driven operating philosophy and vision.
