Job Description

The IT Pillar Specialist applies their conceptual knowledge of IT Pillar (IT) and with a moderate level of guidance and direction from colleagues and leadership, is responsible for solving a range of straightforward IT Pillar (IT) problems. They will be responsible for analyzing possible solutions using standard procedures, as well as building knowledge of the company, processes, and customers. The IT Pillar Specialist understands key business drivers and applies this knowledge to solve problems in straightforward situations through analysis of possible solutions using technical experience, judgment, and precedents.

The person shall be responsible for internally auditing and ensuring compliance to IT governance processes during project execution, especially for IT infrastructure, Cyber Security and Project Softwares. The person shall also setup and support activities for non-plant design tools.

The person shall interface with all the project stakeholders for the above to be achieved.

Key Tasks and Responsibilities:

• The IT Pillar Specialist analyst will primarily provide user support to engineering, procurement, and site/construction
• Communicate with internal users of the application to address and solve user's business and application needs
• Write functional specifications, design, and test developed reports, and assist with user training
• Audit and ensure compliance to IT Governance Procedures during the execution of projects
• Work closely with the projects to provide follow-up support and guidance on non-plant engineering tools and other allied project softwares
• Assist process owner with analyzing, clarifying, and documenting work processes
• Solve user problems and identify other areas of opportunity

Essential Qualifications and Education:

• Bachelor’s degree in Engineering, Computer Science, or related field
• Minimum 3+ years of experience in IT supporting EPCI business applications as a lead or administrator
• An understanding of engineering, procurement, and construction processes in executing an EPC project
• In addition to the industry background, the analyst will need strong skills in the following areas: communication, developing and documenting requirements and specifications, development, and planning of processes to solve the user’s business and application needs, and IT project management methodology
• Good communication skills are a must
• Working knowledge of the business units or processes supported by the application
• In-depth understanding of how the application software has been set up and integrated to support business needs
• Ability to conduct functional testing of the application
• Complete understanding of data use, processes, and output

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