Job Description

The IT Pillar Specialist applies their conceptual knowledge of IT Pillar (IT) and with a moderate level of guidance and direction from colleagues and leadership, is responsible for solving a range of straightforward IT Pillar (IT) problems. They will be responsible for analyzing possible solutions using standard procedures, as well as building knowledge of the company, processes, and customers. The IT Pillar Specialist understands key business drivers and applies this knowledge to solve problems in straightforward situations through analysis of possible solutions using technical experience, judgment, and precedents.

Key Tasks and Responsibilities:

• The IT Pillar Specialist analyst will primarily provide user support to engineering, procurement, and site/construction
• Communicate with internal users of the application to address and solve user's business and application needs
• Write functional specifications, design, and test developed reports, and assist with user training
• Serve as functional lead and or PM on IT Projects
• Work closely with the various business units during the upgrade of Smart Plant Materials and then provide follow-up support
• Assist process owner with analyzing, clarifying, and documenting work processes
• Solve user problems and identify other areas of opportunity

Key Tasks and Responsibilities:

• Bachelor’s degree in Engineering, Computer Science, or related field
• Minimum 3+ years of experience in IT supporting EPCI business applications as a lead or administrator
• An understanding of engineering, procurement, and construction processes in executing an EPC project
• In addition to the industry background, the analyst will need strong skills in the following areas: communication, developing and documenting requirements and specifications, development, and planning of processes to solve the user’s business and application needs, and IT project management methodology
• Good communication skills are a must
• Working knowledge of the business units or processes supported by the application
• In-depth understanding of how the application software has been set up and integrated to support business needs
• Ability to conduct functional testing of the application
• Complete understanding of data use, processes, and output

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