Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
DUTIES: Ensure applications and infrastructure systems remain operational for MGM Resorts International. Provide second and third level support to resolve any operational concerns with the applications and systems in accordance with established SLAs. Perform complex systems root cause analysis of problems and incidents associated with applications and services within the corporate environments. Implement technical solutions that provide for self‐healing and high availability of all applications installed at MGMRI. Receive and resolve escalations from the Operations Center L1 Analyst. Receive and resolve application escalations from Tier 1 third party vendors personnel. Provide Subject Matter Expertise (SME) level of application‐level issues. Responsible for attending project meetings and facilitating meetings as required. Responsible for understanding system/application topology to include interfacing systems. Responsible to attend strike teams as an escalation point. Responsible for providing KBA’s. Responsible to assistance as required in providing Frequently Asked Questions (FAQ) and responses from Tier 1 & Tier 2. Responsible for creating and maintaining documentation related to applications and application issues. Responsible for documenting issues that are awaiting code releases to resolve. Responsible for attending training on applications and technical skills. Works with IT groups, Vendors and Business users. Escalate issues for resolution (and provides follow‐up) to Tier 3 (MGM Enterprise Architecture, In‐house Development staff, Infrastructure Engineering, OEM and application vendors). Provide technical leadership to more junior application engineers. Provide high level knowledge and mentoring in version control systems. Provide high level knowledge on the following operating systems/technologies: Windows Server, Terminal Services; Windows Active Directory; Guardian; /Linux; and/or Application Installation. Provide high level knowledge of core Java principles and possess Java diagnostic expertise. Remote work permitted. Approved remote states include Nevada, and Dallas-Fort Worth, Texas. Multiple positions available.
SCHEDULE: 40 hours per week, Monday through Friday
LOCATION: MGM Resorts Satellite, LLC, 6770 Edmond Street, Floor 3, Las Vegas, NV 89118
REQUIREMENTS: At least a Bachelor in Information Systems, Information Technology, Computer Science, Computer Engineering or a related field and one (1) year of experience as a Software Engineer, Product Management Intern, Software Infrastructure Engineer, or related role where experience was gained. Also requires experience in the following:
CONTACT: Apply online at https://careers.mgmresorts.com/global/en job number: 275773 or E-Mail resume to resume@mgmresorts.com and reference job number: 275773
Are you ready to JOIN THE SHOW? Apply today!
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.
Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.
With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
