IT Operations specialist
Important Information
Location: Singapore
Job mode: Contract
We’re hiring an IT Operations Specialist to manage and run our Data Centre operations team on a 24x7 basis. You’ll ensure facilities, IT infrastructure, and business applications remain operational, secure, and available to meet business needs.
Responsibilities
Monitor server and application health, system performance, and availability of IT services.
Perform Level 1 troubleshooting and recovery for hardware, OS, and application incidents.
Run and monitor batch jobs, backup jobs, and production job deployments and schedules.
Support production job processing and ensure timely completion per schedule.
Experience
Ability to respond effectively to issues, complex enquiries, and complaints from project leaders, users, and management.
Knowledge of Data Centre and critical services management.
Understanding of IT security, fire safety, and workplace safety practices.
Strong troubleshooting skills across hardware, operating systems, and applications.
Excellent interpersonal and communication skills. Team player with a proactive attitude.
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.
With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.
More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.
We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.
