Delaware Resource Group

IT Operations Specialist

Delaware Resource Group  •  Oklahoma City, OK (Onsite)  •  18 days ago
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Job Description

Job Location: CORP - Oklahoma City, OK 73134
Position Type: Full TimeEducation
Level: Bachelor's degree or Relative Exper
Travel Percentage: As Required
Job Shift: AnyThe IT Operations Specialist will supports daily IT operations, system administration tasks, and foundational cybersecurity and compliance activities. Working under the guidance of senior IT and security staff, this role helps maintain company systems, supports end users, assists with monitoring security tools, and contributes to compliance efforts such as NIST, RMF, CMMC, and DISA STIGs.
This is a full‑time, on‑site position located in Oklahoma City, OK.

Essential Duties and Responsibilities include, but are not limited to:
IT & Systems Support
- Provide first‑line support for desktops, laptops, mobile devices, and user applications.
- Assist with troubleshooting hardware, software, and network issues.
- Help maintain Active Directory accounts, password resets, group memberships, and basic Group Policy updates.
- Support routine system maintenance tasks, including installing updates, patches, and approved software.
- Assist with monitoring server and network health under senior staff direction.
- Help with daily backup checks and basic backup/restore support.
- Support inventory tracking, documentation, and configuration management activities.
Cybersecurity Assistance
- Monitor dashboards from SIEM/XDR, antivirus, and other security tools; escalate alerts as needed.
- Assist in incident response activities by gathering logs, documenting findings, and supporting senior analysts.
- Help maintain firewalls, MFA platforms, encryption tools, and other security technologies.
- Participate in vulnerability scanning activities and help track remediation progress.
- Apply system-hardening steps following provided STIG/SRG checklists under supervision.
- Assist with maintaining cybersecurity documentation, policies, and knowledge base content.
Compliance & Governance Support
- Assist in preparing documentation for NIST 800‑series, CMMC, RMF, and other compliance requirements.
- Help maintain RMF artifacts, STIG checklists, and configuration baselines.
- Support periodic internal audits, security reviews, and compliance assessments.
- Assist in maintaining cybersecurity scorecards, POA&Ms, and report updates.
- Support training initiatives, such as basic cybersecurity awareness for end users.

Qualifications
- Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or equivalent experience.
- At least one IT certification (A+, Network+, Security+, or similar)
- Basic understanding of Windows operating systems, networking concepts, and system administration fundamentals.
- Strong written and verbal communication skills.
- U.S. Citizenship required.
- Must be willing and able to obtain a U.S. Government security clearance
Delaware Resource Group

About Delaware Resource Group

DRG is a premier global Aerospace and Defense Contractor, specializing in comprehensive operations, maintenance and training system integration, services, and support. Headquartered in Oklahoma City, we proudly deliver mission-critical training and logistics solutions to military forces around the world. Thousands of service members rely on DRG to support the readiness and effectiveness of today’s most advanced military platforms and programs. By delivering critical services that support our armed forces, we proudly stand beside those who serve, helping to defend America's freedom and uphold the values that make our nation strong.

Our commitment to excellence is demonstrated by our ISO 9001:2015 and AS9100:2016 certifications, issued by the ANAB-accredited Platinum Registration. As a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council, a recognized Indian Economic Enterprise (IEE) under DIAR 1480.201, and a certified SBA Small Disadvantaged Business (SDB), DRG is proud to bring both capability and diversity to every mission we support.

Industry
Aviation & Aerospace
Company Size
501-1,000 employees
Headquarters
Oklahoma City, OK
Year Founded
2002
Website
drgok.com
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