Job Description

📢 Novibet is currently looking for a Junior IT Support fo r our Brazilian HQ in São Paulo!

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for IT Support and thrive in a fast-paced environment, this could be the right opportunity for you.

Who We Are

Founded in 2010, Novibet is a leading GameTech company with a strong international presence. We operate in diverse markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. With offices in Greece, Malta and Brazil, our mission is to deliver unparalleled sports betting and online gaming experiences to our rapidly expanding customer base.

Why Novibet

At Novibet, we are proud to be certified as a Great Place to Work, consecutively since 2021, reflecting our commitment to developing a positive, inclusive, and supportive work environment. Join us, and you will be part of a team of over 1,000 people worldwide that values collaboration, innovation, and personal growth.

What you will work on

• Install and configure computer hardware, software, systems, networks, printers, and scanners
• Monitor and maintain computer systems and networks
• Respond in a timely manner to service issues and requests
• Provide technical support across the company (in person, email, chat, or phone)
• Set up accounts for new users
• Repair and replace equipment as necessary
• Keep updated the asset management system and hardware inventory

• Ensure all issues are properly logged
• Research and identify solutions to software and hardware issues
• Coordinate the purchase and deployment of new computer hardware

What you bring

• University and/or Postgraduate Degree in a relevant field
• 1-3 years of relevant working experience in a similar position
• A technical, logical thought process
• Problem-solving skills
• An ability to stick to strict deadlines, to prioritise and delegate
• A keen eye for detail
• English language (both verbal and written)
• Computer literacy
  

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

• 💰Competitive Compensation: Attractive salary and bonus scheme
• 🧑‍⚕️Health insurance: Group health & medical insurance package
• 💻Top-Notch Equipment: All the tools you need for your role
• 🚀Career Growth: Focused career development, performance management, and training opportunities
• 🚗Transportation: Coverage of public transportation expenses
• 🥗Nutrition: Meal Vouchers
• 🌍Inclusive Environment: A welcoming, international, and multicultural team
• 🎉Engaging Activities: Exciting events, sports, and team-building activities

Please submit your CV in English for our review. We look forward to learning more about your qualifications!

At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.