Target

IT Operations Engineer

Target  •  Bengaluru, IN (Onsite)  •  4 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

About us

As a Hi Tech Engineer, you serve as technical specialist to Target Team Members: providing one-on-one in-person, virtual, and remote support and education for hardware and software.

Job Responsibilities

  • Provide a high-level of customer service to Target Team Members on a daily basis
  • Rapidly resolve hardware, software, educational, and environmental incidents and requests
  • Provide preventative maintenance to ensure hardware and software stability
  • Coordinate and collaborate with partner support teams to drive issue resolution
  • Adhere to and advocate for Target’s Information Security Policies and Best Practices
  • Drive continuous improvement with the development of new standards, best practices, and process improvements
  • Provide supervision/work direction to contract staff

About You

  • BE or equivalent experience
  • 2-4 years relevant technical support experience
  • Proven troubleshooting ability with macOS and Windows 10
  • Good knowledge on mobile devices such as Android OS, iOS, iPadOS
  • High-level written and verbal communication skills
  • Maintains technical knowledge within areas of expertise
  • Stays current with new and evolving technologies via formal training and self-directed education
  • Strong support-minded focus
  • Strong problem solving capabilities and analytical skills
  • Ability to build strong relationships with end users, understand their needs, and translate into technology solutions
  • Able to adapt in a rapidly changing environment; a fast learner, self-starter and highly passionate and motivated individual
  • Ability to multi-task
  • Comfort with ambiguity
  • Positive attitude
  • Familiarity with ITIL best practices
Target

About Target

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

For more information, visit corporate.target.com.

Beware of Hiring Scams:

Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through corporate.target.com/careers, or Workday, our applicant tracking system.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Minneapolis, MN
Year Founded
1962
Website
target.com
Social Media