We're already building toward IT that runs itself: automated device provisioning, AI-assisted troubleshooting workflows, MDM configurations that enforce policy without anyone clicking approve. You'll be part of making that real.
Our IT Operations team sits inside our Security organisation. You won't just keep the lights on you'll help build infrastructure that's secure by design from the start.
Key Responsibilities:
Keep infrastructure healthy without being asked.
Monitor and maintain systems proactively. Identify what's degrading before it fails. When something breaks, fix the symptom and find the cause.
Build automations that make the next incident shorter.
If you're doing the same thing manually three times, you're already late to automate it. Scripts, workflows, integrations whatever gets the job done and removes the human from the critical path.
Own the endpoint lifecycle.
Software deployments, policy enforcement, compliance checks. Devices don't manage themselves yet but your job is to get them closer.
Keep global offices connected.
Configure and troubleshoot LAN, Wi-Fi, VPN, and site-to-site networking. When connectivity drops in one office at 3am somewhere else, your work is what holds.
Set new hires up before day one.
Equipment ready, access provisioned, the basics handled. New hires shouldn't waste their first day chasing IT. They shouldn't need to.
Help the person next to you.
Share what you've learned. Build reusable resources so knowledge doesn't live only in your head.
Requirements:
You troubleshoot independently.
Hardware, software, networking issues. You don't need someone to walk you through it every time you diagnose, test a fix, and document what you found.
You know Mac and Linux well.
Not just enough to get by. You understand their security models, their quirks, and what they let you do that other platforms don't.
You've touched enterprise networking.
Fortigate, Aruba, Cisco or something comparable. You understand how firewalls, switches, and access points work together, and you know how to tell when they're not.
You reach for automation before repetition.
When something's tedious, your instinct is to make it not tedious not to accept it. Shell scripting, MDM automation, API integrations whatever closes the loop.
You communicate clearly across cultures.
Deriv is global. Strong written and spoken English matters. So does the ability to explain a technical problem to someone who doesn't want to hear jargon.
Only applicants that apply via
this link
(not the APPLY NOW button) will be considered for further review and selection.
If you experience any technical issues with Superset or have any related queries, please feel free to reach out to us at
careers@mdx.ac.ae
