Nordea

IT Operation Specialist

Nordea  •  Helsinki, FI (Hybrid)  •  3 hours ago
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Job Description

Job ID: 5968

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.

We are looking for a talented and motivated IT Operation Specialist with a strong background in It Operations to join our dynamic team. As an IT Operation Specialist you will be responsible for managing and maintaining our organization's IT infrastructure while working in DevOps setup to streamline our development and operations processes. You will collaborate with cross-functional teams to deploy, automate, and scale our applications and systems effectively. You will help us support our users, developers and our BizDevOps journey, to ensure we are geared towards high quality and low cycle-time and that our customers are our first priority.

Nordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team

We're responsible for Nordea's savings distribution platform - delivering customer and advisor-facing solutions for savings, investments, pensions, and life risk insurance across Mobile, Netbank, and advisory channels. Our role is to provide stable service in the Savings and Investment area.

What you’ll be doing

  • Actively involved in day-to-day operations
  • Act as a key expert during service-related incidents, troubleshooting complex issues and driving root cause analysis
  • Support the team in maintaining applications and systems.
  • Embrace mindset of continuous improvement, ensuring both technical excellence and efficient workflows.
  • Work closely with development teams to integrate DevOps best practices into the software development lifecycle and to enhance collaboration, automation, efficiency across the organization and and deliver innovative solutions.
  • Initiating and driving application dependency and infrastructure upgrade/patching
  • Collaborate with service owners, platform teams and stakeholders to ensure solutions align with business and technical requirements.

Who you are

  • 5+ Years experience as an IT Operations, System engineer, IT Analyst or similar role.
  • Proven ability to troubleshoot complex technical issues and implement effective solutions.
  • Experience of change and incident management tools and processes (BMC Helix ITSM, JIRA)
  • Proficiency in operating systems such as Windows Server and Linux
  • Experience in Monitoring tools as Splunk, Grafana or similar
  • Database experience: MS SQL, Postgress
  • Basic awareness of AI and automation concepts and interest in learning how they can support IT operations, monitoring, and incident handling.
  • Excellent communication skills and ability to work well in a team environment, collaboration with developers and other IT teams to support various initiatives and projects.

It would be ideal if you also:

  • possess curiosity and interest in understanding and fulfilling business requirements to deliver exceptional customer experience and value-creation opportunities through technology
  • have Knowledge of Kubernetes and CI/CD tools

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

​Submit your application no later than 19/10/2026. For more information, you’re welcome to contact Head of Save Solutions, Monika Jovikj at monika.jovikj@nordea.com.

The recruitment process consists of the following steps:

  • Preliminary CV selection
  • Phone conversation with the recruiter or hiring leader
  • Online interview with the hiring leader
  • Background checks and reference check
Nordea

About Nordea

We are a universal bank with a 200-year history of supporting and growing the Nordic economies – enabling dreams and aspirations for a greater good. Every day, we work to support our customers’ financial development, delivering best-in-class omnichannel customer experiences and driving sustainable change.

We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th largest economy in the world.

As demand for digital services increases, we're continuously working to become your future digital bank by improving the products and services we offer, such as new online banking platforms, mobile payments and analytics tools, to name a few.

The Nordea share is listed on the Nasdaq Helsinki, Nasdaq Copenhagen and Nasdaq Stockholm exchanges. Read more about us at nordea.com.

We value your opinions and welcome your comments and questions on our posts here on LinkedIn. Please note that we reply mainly during business hours, Monday-Friday. Please keep a polite, professional and constructive tone. We remove comments containing crude language and derogatory views of our staff and other people who comment on our posts. We do not allow content that is unrelated to the subject, and we remove discriminatory and racist comments as well as spam and advertising.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Helsinki, FI
Year Founded
Unknown
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