The IT Officer is responsible for ensuring that all information technology systems and infrastructure within the school function reliably, securely, and effectively on a day-to-day basis. This is a hands-on operational role, central to the smooth running of teaching, learning, and school operations in a newly opened environment.
As a startup school, the role combines direct technical support with coordination and liaison across the wider SEK network and external providers. The IT Officer will be the sole onsite IT professional, working closely with school leadership, teaching staff, and regional IT expertise.
Key responsibilities
Core IT operations and support
Ensure the reliable functioning and maintenance of all IT infrastructure, including networks, WiFi, servers, interactive whiteboards, printers, and shared devices
Configure, manage, and support staff laptops (Windows environment) and ensure students’ devices are able to connect securely and effectively to school systems
Act as the first point of contact for all hardware and software issues reported by staff, providing timely troubleshooting and resolution
Provide inclassroom and lessontime support when technology issues arise
Support the use of schoolprovided iPads for younger students and connectivity for BYOD environments in upper years
Manage educational platforms, including user support and data administration.
Platforms, systems, and access
Set up, administer, and maintain Microsoft 365 accounts, permissions, and access protocols
Support the technical setup of core school platforms, including:
learning management systems (LMS)
student information systems (MIS/SIS)
assessment platforms
safeguarding, filtering, and contentcontrol tools
Ensure that all staff and students have appropriate access levels, configurations, and protections in place
Safeguarding, security, and compliance (technical aspects)
Implement and maintain all technical aspects of online safeguarding, including filtering, monitoring, and access controls
Support the school in meeting cybersecurity, data protection, and filemanagement expectations, in alignment with SEK group standards
Enforce password, access, and deviceuse protocols as defined by school and group policy
Collaboration and coordination
Work closely with the school’s academic and leadership teams, particularly where technology intersects with teaching and learning
Liaise with the SEK regional IT lead and the IT officer at the sister school, adopting shared systems, practices, and configurations
Escalate complex issues appropriately and coordinate technical resolutions, repairs, and replacements when required
Collaborate with project, operations, or external providers as needed to ensure continuity of service
Preopening and startup phase
Be in post by May 2026 to support the school’s preopening phase
Support the preparation, configuration, and testing of IT systems ahead of opening, building on the established model of the sister school
Assist with testing, piloting, and validating systems before students and staff are fully on site
Contribute to the creation and maintenance of clear internal procedures and documentation for IT systems and support
Experience, skills, and attributes
Strong practical experience in IT support, systems administration, or technical operations (school experience desirable but not essential)
Confidence working in a mixeddevice environment (Windows, iPads, BYOD)
Experience administering user accounts, permissions, and access within a Microsoftbased environment
Strong problemsolving skills and a calm, solutionsfocused approach under pressure
Able to communicate clearly and effectively with nontechnical colleagues
Comfortable working independently while collaborating within a wider network
Highly organised, adaptable, and comfortable operating in a developing, startup environment
Nativelevel or very strong proficiency in English is essential
Ability to communicate in Arabic is a significant advantage
Why join us?
A rare opportunity to build and stabilise IT systems from the ground up in a new international school
Work within a supportive SEK network with access to shared expertise and established models
A handson role with real impact on daily school life and teaching quality
An exceptional working environment in a purposedesigned school within a unique community
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