LEONI

IT Network Support – 2nd Level Operations

LEONI  •  Sousse, TN (Onsite)  •  12 hours ago
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Job Description

LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.

Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world

  • Provide 2nd level support for network-related incidents and service requests (LAN, WAN, WLAN, VPN)
  • Troubleshoot and resolve escalated issues from 1st level support within defined SLAs
  • Monitor network performance and ensure system availability and reliability
  • Perform root cause analysis and implement corrective/preventive actions
  • Manage and maintain network devices (switches, routers, firewalls, access points)
  • Support configuration, installation, and upgrades of network infrastructure
  • Collaborate with global IT teams and external vendors when required
  • Contribute to documentation (network diagrams, procedures, knowledge base)
  • Participate in IT projects (network expansion, security improvements, migrations)
  • Ensure compliance with IT security policies and standards
  • Provide on-call support if required

Qualifications

  • University degree in Computer Science, Network Engineering, or related field
  • 3–5 years of experience in network operations or IT infrastructure support
  • Strong knowledge of:
    • TCP/IP, DNS, DHCP, VLANs, routing & switching
    • Firewall technologies and VPNs
    • Network monitoring tools
  • Experience with enterprise network equipment (e.g., Cisco)
  • Good understanding of ITIL processes (incident, Request, problem, change management)
  • Strong troubleshooting and analytical skills
  • Ability to work under pressure and manage multiple priorities
  • Good communication skills in English

Additional Information

  • Certifications such as CCNA, CCNP, or equivalent
  • Experience in industrial or multinational environments
  • Knowledge of network security best practices

People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.

LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.

LEONI Wiring Systems Tunisia SARL

LEONI

About LEONI

LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 87,000 employees in 21 countries and generated consolidated sales of EUR 5 billion in 2024. The partnership between LEONI and Luxshare Group has been effective since mid-2025.

LEONI's largest customer group comprises the global car, commercial vehicle and component supply industry. The company is one of the world's largest suppliers of complex wiring systems and customer-specific cable harnesses. It’s value chain also comprises related components, from development to production.

As an innovation partner with distinctive development and systems expertise, LEONI supports its customers on the path to increasingly sustainable and connected mobility concepts, from autonomous driving to alternative drives as well as charging systems. To this end, LEONI develops wiring systems that reduce complexity and enable higher levels of automation through zonal architecture, for example.

Imprint: https://www.leoni.com/en/imprint/

Privacy statement: https://www.leoni.com/en/data-protection/

Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Nürnberg, DE
Year Founded
Unknown
Website
leoni.com
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