Job Description

IT Network Supervisor

Colorado Springs Utilities is seeking an operationally focused, people-centered Network Supervisor to lead our Network Enterprise Services (NES) team. This role is responsible for the design, operation, and evolution of core network infrastructure across enterprise, data center, communications room, and utility environments.

This role is ideal for a leader who thrives in complex, always-active environments and is motivated by delivering reliable, secure, and scalable network infrastructure that supports critical utility operations.

As the NES Supervisor, you will lead a team responsible for end-to-end network infrastructure across logical and physical environments. Success requires strong network engineering expertise, cross-functional leadership, and the ability to deliver large-scale change while maintaining stability in a live environment.

How You’ll Make an Impact:

• Provide first-level leadership for the NES team, including priorities, performance management, coaching, workforce planning, and accountability for outcomes
• Develop staff while reinforcing growth, operational discipline, and reliable support for critical infrastructure
• Drive major network platform migrations, upgrades, lifecycle work, and transformation efforts while protecting stability in live environments
• Establish and enforce engineering, documentation, change management, and operational standards across logical and physical network environments
• Balance incidents, ongoing operations, and project delivery while maintaining service continuity
• Coordinate with engineering, cybersecurity, operations, facilities, and business partners to align priorities and deliver outcomes
• Oversee network connectivity and readiness across enterprise systems, OT/SCADA environments, data centers, communications rooms, colocation facilities, and external partners
• Oversee structured cabling, rack and cabinet standards, physical network infrastructure, and facility-based readiness across CSU locations
• Manage vendor relationships, statements of work, contracts, lifecycle planning, capital delivery, and external resources supporting network work
• Ensure network security controls, segmentation, firewall standards, audit requirements, and OT/IT cybersecurity expectations are applied consistently
• Support disaster recovery, business continuity, and resilience planning for network-dependent systems and services
• Guide incident response and escalations, ensuring timely decisions and coordinated resolution
• Own capital and operating budget planning and provide input to technology roadmaps for network infrastructure and related services

What You Bring:
Required:

• Bachelor’s degree in Information Technology, Computer Science, or a related field—or equivalent experience
• 5+ years of leadership or supervisory experience in network engineering, infrastructure, or closely related technology environments
• Experience with vendor management, lifecycle planning, capital delivery, and coordination of external resources supporting network work
• Experience leading major network platform migrations, upgrades, and lifecycle transitions while maintaining stability in live production environments
• Experience leading network engineering teams responsible for production enterprise, data center, or critical infrastructure networks
• Ability to work across IT, cybersecurity, operations, facilities, and business partners to align priorities and deliver outcomes
• Technical depth to guide network design, operational standards, escalations, and infrastructure decisions across complex environments
• Strong foundation across routing, switching, data center networking, structured cabling, and network security concepts
• Experience supporting high-availability environments where reliability, change control, and operational continuity are critical
• Experience overseeing both physical and logical network infrastructure, including architecture, standards, documentation, and operational readiness
• Experience with data centers, communications rooms, colocation, or other facilities where network availability and site readiness are essential
• Ability to set standards, drive accountability, and lead teams through competing operational, project, and support demands

Preferred Experience:

• Cisco enterprise networking experience, including Catalyst, Nexus, wireless, ACI, or comparable data center networking platforms
• Network security experience with Palo Alto or equivalent platforms supporting segmentation, firewall policy, VPN, and secure connectivity
• WAN, edge, and cloud-connected networking experience, including SD-WAN, MPLS, carrier services, Azure connectivity, ExpressRoute, or hybrid architectures
• Familiarity with network monitoring, configuration management, IP address management, logging, or documentation tools that support reliable operations
• Experience in critical infrastructure, OT/SCADA, utility, or other highly available environments operating 24/7/365
• Relevant certifications such as CCNP, CCIE, ITIL, or similar
  

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Exerting up to 10 pounds of force occasionally (1/3 of the time), and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary only if walking and standing are required only occasionally, and all other criteria are met.
• Positions in this class typically require talking, hearing, seeing, and repetitive motions within an office working environment.

Who We Are...
Colorado Springs Utilities, a four-service utility provider with a 100-year reputation of integrity, gives you an experience unmatched by other utility companies. We continuously strive to stay ahead of the business curve with our established priority to update and incorporate state-of-the-art technology and provide a work culture dedicated to innovation, collaboration, and synergy. In fact, we were recently awarded the Diamond Designation from the American Public Power Association (APPA), recognizing our utility for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the more than 2,000 public utilities in the nation. Nestled at the base of the Rocky Mountains, Colorado Springs is the perfect blend of mountain and city living. With over 300 days of sunshine a year, you will enjoy nature at its finest while residing in the sixth most desired place to live in the United States (according to U.S. News & World Report, 2021).

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation – Start with 13 days annually, increasing to 24 days with tenure
• Personal Leave –3 days per year
• Paid Holidays –12 paid holidays per year
• Sick Leave – 12 days per year for personal or family health needs
• Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
• Zero Health: Access to hundreds of medical services at no cost
• Dental & Vision: Two dental plans and one vision plan
• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
• Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind
• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
• Disability Coverage: Short-Term and Long-Term Disability insurance available
• Life Insurance: Employer-paid coverage with optional supplemental plans
• Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
• Tuition Reimbursement: Up to $5,250 annually to support continued education
• Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness