Job Description

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range:

$86,964.80 - $119,714.81

Scheduled Weekly Hours:

40

Position Overview

IT Network Engineer II

JOB CODE:70103

SUMMARY (BASIC PURPOSE OF THE JOB)

Evaluates, purchases, tests, installs and maintains hardware and software for the enterprise-wide network infrastructure. Ensures optimal performance of organization's integrated and state-of-the-art system network. Ensures they are completed in a successful and timely manner. Resolves problems effectively and efficiently and ensures minimal supervision required. Keeps disruptions and unplanned downtime to a minimum. Communicates with team members, other IS professional staff, IS management, users, and vendors. Ensures successful and cooperative completion of tasks and projects and resolves problems in a timely manner.

MINIMUM REQUIREMENTS

Education: Bachelor's degree or equivalent technical degree.

Experience: Five years previous experience with routers and switches, DNS and DHCP, TCP/IP and IPX protocols, cabling systems, firewall, UPS systems and SNMP.

Other Credentials:

Knowledge and Skills: Strong oral and written communication, project management, troubleshooting, and personnel management skills. Strong skills in working with desktop devices and operating systems.

Special Training: Network design, routers and switches, DNS & DHCP, ATM switch configurations, network management, and electrical theory. Wireless technology and advanced technical writing.

Mental, Behavioral and Emotional Abilities:

Usual Work Day :8 Hours

ESSENTIAL FUNCTIONS

• Exhibits strong technical knowledge and expertise in ensuring optimal support for the enterprise-wide network infrastructure, WAN/LAN topologies, network protocols, communication subsystems and programs. Maintains network security. Uses intrusion detection systems, firewall, access control lists, and a definitive understanding of organization's security policies and procedures. Stays abreast of security and software bugs and expediently implements patches to fix them.
• Ensures optimal support for the other critical network infrastructure components. Demonstrates technical knowledge and experience with current and emerging technologies. Exhibits very strong technical knowledge and expertise in designing new networks.
• Monitors assigned network infrastructure components as evidenced by proficient use of monitoring tools and formally submitted network performance reports. Ensures that regularly scheduled performance maintenance and upgrades for network infrastructure components are completed in a timely and accurate fashion.
• Develops logical and detail-oriented project plans and estimates resources, implementation timeframe, cost and benefit analyses. Presents formally project plans to management. Develops and maintains proficient use of project management software and tools. Plans and tracks purchase orders for hardware and software. Understands and adheres to project implementation and problem resolution priorities set by networks and IS management. Keeps performance reports on open and closed task tickets as well as project implementation and problem resolution outcomes.
• Leads in identifying, evaluating, and testing potential new software, hardware, tools, and technologies. Exercises discretion and judgement when making formal recommendations to management for purchase. Recommends these formally and submits results to ensure new hardware and software are adequate for projected growth.
• Leads and participates as an active and contributing member of project teams. Plans and documents project meeting agendas, minutes, status reports, and project outcomes.
• Utilizes technical knowledge and experience to effectively and efficiently analyze issues, diagnose problems, and determine resolutions. Escalates problems in a timely manner to the director, technical services, or other on-call and management staff and vendors as necessary. Documents all problem-solving measures. Allows for other team members to resolve recurring problems effectively and efficiently.
• Demonstrates preventive maintenance capabilities through sound implementation procedures.
• Communicates and follows up in a positive and meaningful manner with customers. Keeps users up to date on status of problems and projects and proper procedures for systems evaluations. Develops alternatives to requests for services that do not meet established standards.
• Communicates on a regular basis the status on problem resolutions and project implementations to the other IS staff, IS management, and users as necessary. Communicates problems and resolution status to vendors in a timely and professional manner.
• Documents policies, procedures, standards, and methodologies necessary for the proper use and maintenance of all components of the enterprise-wide network infrastructure.
• Leads and participates as an active and contributing member in regular technical services staff meetings and other assigned team project meetings.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequent physical demands include: Reaching overhead , Squat/kneel/crawl , Keyboard use/repetitive motion

Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Bending , Reaching forward , Wrist position deviation , Pinching/fine motor activities

Continuous physical demands include: Sitting

Lifting Floor to Waist 75 lbs. Lifting Waist Level and Above 55 lbs.

Sensory Requirements include: Accurate Near Vision, Color Discrimination, Moderate Depth Perception, Moderate Hearing

Anticipated Occupational Exposure Risks Include the following: Dust/Particulate Matter

This position is eligible for the following benefits:

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA)
• Healthcare FSA
• Dependent Care FSA
• Retirement Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance
• Voluntary Life Spouse
• Voluntary Life Employee
• Voluntary Life Child
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.