Job Description

Employment Type Permanent, Full-Time

Location: 
•    This role is a hybrid (3 days on-site) position and must be filled by individuals residing within National Capital Region.

Work from outside National Capital Region is not permitted.

Annual Salary:
•    $85,000 - $110,000 per year

(This represents the expected annual compensation for this role.)

Vacancy Status 
•    This posting is for an existing permanent vacancy.

Tasks / Deliverables
of Role

The IT Network & Systems Administrator is responsible for the design, administration, security, and operational reliability of the organization’s network and infrastructure environment. This position provides advanced technical expertise, leads resolution of complex technical issues, and acts as a senior escalation resource within the IT function.

The role plays a key part in maintaining infrastructure stability, cybersecurity posture, and overall system resilience while supporting both operational requirements and long-term technology objectives. Participation in infrastructure initiatives, security programs, and an after-hours on-call rotation is required.

Key Responsibilities
Network & Infrastructure Administration
Administer and support enterprise network and server environments, including:
•    Physical and virtual server platforms

•    Network infrastructure devices, perimeter security appliances, and core services

•    Storage platforms, backup systems, and recovery environments

Provide advanced technical support by:

•    Diagnosing and resolving complex network, system, and application issues

•    Addressing configuration and performance concerns across hardware, software, and network layers

•    Coordinating with external vendors for escalation, repair, and replacement activities

•    Supporting internal teams to optimize use of infrastructure and applications

Perform installation, configuration, patching, and lifecycle maintenance of:

•    Server operating systems and infrastructure services

•    Network hardware, unified communications/telephony platforms, and related systems

•    Enterprise desktop and server software as required

Security & Risk Management
•    Implement and maintain infrastructure security controls in alignment with organizational security standards and regulatory requirements.

•    Monitor systems and networks for vulnerabilities, threats, and abnormal activity.

•    Support endpoint, server, and network security technologies and configurations.

•    Participate in incident response activities, including investigation, remediation, and documentation.

•    Maintain appropriate authentication, authorization, and access control mechanisms.

•    Contribute to audit readiness, compliance initiatives, and risk mitigation strategies.

•    Promote awareness of security best practices across the organization.

Backup, Recovery & Availability
Assist in the design, implementation, and ongoing testing of:

•    Backup and recovery solutions

•    Disaster recovery and business continuity plans

•    Ensure backup processes are operational and validated on a regular basis.

Address and remediate backup failures or system availability concerns in a timely manner.
 
Documentation & Continuous Improvement
Develop and maintain comprehensive technical documentation, including:
•    Infrastructure architecture diagrams and configuration records

•    Operational standards and procedures

•    Escalation and recovery workflows

Requirements

• Security Clearance: Must be eligible for Reliability Level Federal Security Clearance (generally requires a minimum of 5 years of residency in Canada)
• Applicants must be legally eligible to work in Canada
• 3+ years of experience administering and deploying Microsoft 365 environments, including Exchange Online and on-premises Exchange, Teams, OneDrive, and SharePoint
• 3+ years of hands-on experience with Microsoft Azure, including new deployments, administration, and ongoing support
• Strong experience working in enterprise IT environments, supporting complex multi-site infrastructure, production systems, and enterprise-grade network/security operations
• 3+ years of hands-on networking experience with enterprise switching infrastructure, specifically HP / Aruba switches, including configuration, troubleshooting, VLAN management, and network performance optimization
• 3+ years of hands-on firewall administration experience with Fortinet / FortiGate firewalls, including configuration, security policy management, VPN setup, threat monitoring, and troubleshooting
• Working knowledge of remote vulnerability scanning and patch management tools (e.g., Syxsense)
• 3+ years of experience with Linux administration, scripting, batch processing, logging, auditing, and system monitoring
• Working knowledge of server hardening and infrastructure security best practices
• Strong working knowledge of Microsoft technologies, networking protocols, and enterprise systems integration
• Experience with remote collaboration and communication platforms, including Microsoft Teams
• Experience administering MySQL and/or PostgreSQL database servers
• Experience working within ISO 27001-compliant environments and adhering to information security best practices

Language Requirements 
•    Proficiency in English (spoken and written) is required; proficiency in French is considered an asset.

Use of Artificial Intelligence
•    Artificial intelligence may be used in the screening or assessment of applicants for this role.

Additional Information
•    Accommodations are available throughout the recruitment process upon request.

Application Process
•    Qualified candidates are encouraged to apply.

•    Only applicants selected for an interview will be contacted.