Tesla

IT Manufacturing Support Technician, Infrastructure Engineering

Tesla  •  Sparks, NV (Onsite)  •  10 hours ago
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Job Description

What to Expect

Tesla has an opportunity for an IT Manufacturing Support Technician at its Sparks, NV location. If you are a technical expert in various areas, thrive under pressure, enjoy solving problems, love working your way through chaos, and get bored with mundane IT tasks, then this role is for you. The IT Manufacturing Support Technician is a unique role on the front lines of Tesla manufacturing. We solve problems every day and interact with different technologies to support Tesla’s mission to accelerate the world’s transition to sustainable energy. Please note, this is a night shift role.

What You’ll Do

  • Primary responsibility is to keep manufacturing lines running
  • Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines
  • Quickly respond to requests and incidents from our customers
  • Troubleshoot Hardware, Operating System and software issues
  • Troubleshoot Network issues from the client up to the switch and IDF
  • Interface with the various manufacturing groups to understand issues
  • Interpret how to solve long term needs within the framework of IT MFG standards

What You’ll Bring

  • Minimum of 5 years’ experience within a desktop support or system admin role
  • Experience troubleshooting hardware issues and replacing hardware on Windows machines.
  • Experience troubleshooting printings, barcode scanners, digital signage
  • Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems
  • Linux support experience
  • Must be available for swing shift, weekends, and on-call support
  • Network hardware support experience
  • Dev/Ops experience

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
Tesla

About Tesla

Tesla is accelerating the world’s transition to sustainable abundance. To achieve our mission, we're building a world powered by solar, enabled by battery storage and transported by electric vehicles.

We’re committed to hiring and developing top talent from around the world for any given discipline. Headquartered in Texas, we operate six huge, vertically integrated factories across three continents. With over 100,000 employees, our teams take a first-principles approach to designing, building, selling and servicing our products in-house.

Our world-class teams operate with a non-conventional philosophy of inter-disciplinary collaboration. Each member of the team is expected to challenge and to be challenged, to create, and to innovate. We’re tackling the world’s most difficult and important problems—and we wouldn’t succeed without our shared passion for making the world a better place.

Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Austin, Texas
Year Founded
2003
Website
tesla.com
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