ICU Medical

IT Manager

ICU Medical  •  Austin, TX (Onsite)  •  1 day ago
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Job Description

We are seeking a hands-on, strategic IT Manager to lead the development and execution of our IT capabilities as OCNA continues to scale. This role will be responsible for establishing foundational IT infrastructure, implementing key enterprise systems (including SAP and MES), managing external vendors, and ensuring robust cybersecurity practices.

This role will serve as the primary IT leader for the Texas manufacturing site, supporting business operations, plant-floor technology, regulated systems, and site readiness in alignment with pharmaceutical manufacturing, cybersecurity, quality, and compliance expectations.

This is an individual contributor role initially, with a clear path to build and lead an IT team as the organization grows.

Essential Duties & Responsibilities

IT Infrastructure & Operations

  • Effectively utilizing Otsuka Group’s common IT and security services, and managing IT and security in accordance with Otsuka Global Policies
  • Design, implement, and maintain scalable IT infrastructure (network, servers, cloud environments, end-user systems)
  • Establish IT policies, procedures, and best practices to support business operations
  • Ensure high availability, performance, and reliability of IT systems
  • Lead IT readiness activities for manufacturing site, including network connectivity, wireless coverage, server rooms, end-user technology, printers, telecom, conference rooms, and plant-floor connectivity
  • Develop and maintain backup and disaster recovery for critical site systems to minimize operational downtime

Systems Implementation (SAP / MES)

  • Lead or support the implementation and integration of enterprise systems, including SAP and Manufacturing Execution Systems (MES)
  • Partner with business stakeholders to gather requirements and align IT solutions with operational needs
  • Oversee system configuration, testing, deployment, and ongoing optimization

Manufacturing Site IT & Compliance

  • Serve as the primary IT owner for the Texas manufacturing site, supporting both business and plant-floor technology needs
  • Partner with Manufacturing, Quality, Engineering, Automation, Supply Chain, and Finance to ensure IT systems support safe, compliant, and efficient operations
  • Support GxP-regulated systems and computerized system validation activities, including requirements gathering, testing, documentation, change control, and audit readiness
  • Coordinate IT/OT integration for plant-floor systems, manufacturing networks, equipment connectivity, MES integration, and related technologies
  • Support disaster recovery, backup, business continuity, and operational resiliency planning for critical manufacturing and enterprise systems

Vendor Management

  • Identify, select, and manage third-party IT vendors and service providers
  • Negotiate contracts, monitor performance, and ensure service level agreements (SLAs) are met
  • Coordinate external resources for project execution and ongoing support

Cybersecurity & Compliance

  • Develop and implement cybersecurity strategies, policies, and controls
  • Ensure protection of company data, systems, and networks from internal and external threats
  • Manage risk assessments, incident response, and compliance with relevant standards and regulations

Strategic Growth & Scalability

  • Build a scalable IT roadmap aligned with business growth plans
  • Identify opportunities for process improvements and technology enhancements
  • Prepare for future team expansion, including defining roles and organizational structure
  • Own IT budgeting, forecasting, procurement, license management, and capital planning for infrastructure, applications, and support services

Minimum Qualifications, Education & Experience

  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • 5–8+ years of progressive IT experience, including infrastructure and systems implementation
  • Experience with SAP and/or MES implementations strongly preferred
  • Strong knowledge of IT infrastructure (networking, cloud platforms, servers, security)
  • Experience with enterprise systems integration and deployment
  • Familiarity with cybersecurity frameworks and best practices
  • Prior experience in a manufacturing or industrial environment is a plus
  • Ability to operate both strategically and tactically in a hands-on environment
  • Strong project management and organizational skills
  • Excellent communication and stakeholder management abilities
  • Proven ability to work independently in a fast-paced, evolving environment

Work Environment

  • This is largely a sedentary role.
  • This job operates in a professional office environment and routinely uses standard office equipment.

Innovation, Impact, and Purpose.

Find Your Future Here.

We manufacture the critical IV solutions providers count on to deliver consistent, reliable care. Each product we make helps ensure patients receive the therapies they need without disruption.

When you work here, you become part of something bigger—a team dedicated to reliability and innovation. No matter the role, your work directly strengthens the healthcare supply chain and impacts patients nationwide.

We offer opportunities for growth, collaboration, and meaningful contributions, all in pursuit of a mission that truly matters.

Join us and help shape the future of IV solutions.

EEO Statement:

Otsuka ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status.

If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at austinhr@icumed.com. We are committed to providing equal access and opportunities for all candidates.

ICU Medical

About ICU Medical

ICU Medical connects patients and caregivers through safe, life-saving, life-enhancing IV therapy systems, software, solutions, and consumables.

Since IV therapy is our only business, meeting your IV needs with quality products and consistent supply is our only concern. We are 100% focused on bringing you intuitive, patient-centric IV products and services that provide meaningful clinical differentiation, consistent innovation, and superior value. We design our products to work within your existing workflows to minimize disruption and maximize the time you spend with patients.

Together, we help forge the human and emotional connections that enhance clinical experience and are the essence of outstanding quality of care.

For more than three decades, we have been dedicated to a singular purpose—improving the safety and efficiency of IV therapy. With the acquisition of Hospira Infusion Systems from Pfizer in 2017, we became the only company to focus exclusively on IV therapy across the continuum of care.

Our focus allows us to bring you:

> Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.

> The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.

> IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.

> Significant US IV solutions manufacturing and supply capabilities.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
San Clemente, CA
Year Founded
Unknown
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