Job Description
Level: Management
Job Location: GEN Willimantic - Willimantic, CT 06226
Position Type: Full-timeEducation
Level: 2 Year Degree
Job Category: Information TechnologyIT Manager
Are you an IT Manager looking to make a genuine difference? Join our team at Generations Family Health Center!
Generations Family Health Center, Inc. is a regional community health center covering a 37-town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich, and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental, and behavioral healthcare, as well as care coordination and community outreach.
Position: The Information Technology (IT) Manager serves as Generations’ full-time, on-site Information Technology department manager, focused on day-to-day IT operations, staff supervision, helpdesk escalation management, vendor coordination, and equipment and access administration. The IT Manager will also oversee/manage the IT operation and activities including networking, telecommunication and user support activities inclusive of the needs of Generations’ individual departments and programs. This role will also oversee/manage activities including network, internet and email administration (both in-house and with contractors), network engineer and security management, hardware/software purchasing in conjunction with Senior Management, site maintenance and troubleshooting, consulting liaison to vendor technical support, and hardware/software installation and diagnosis. This role will provide overall systems maintenance and upgrades to all computer systems at all sites. The IT Manager also contributes to short-term technology planning, supports budget development, and ensures alignment of IT operations with organizational priorities, while escalating enterprise-level strategy and policy decisions.
Qualifications
Required Qualifications:
- Associate or bachelor’s degree in Information Technology, Computer Science, or related field (equivalent experience will be considered)
- Minimum 5+ years of IT experience, with at least 3+ years of supervisory experience
- Healthcare IT experience
- Experience coordinating with external service providers
- Strong troubleshooting, communication, and organizational skills
- Experience with helpdesk ticketing systems, asset management, and user access administration
Preferred
Qualifications:
Experience with:
- Network administration and infrastructure
- Microsoft 365 / cloud environments
- Endpoint management and patching tools
- Supporting EHR systems and healthcare applications
- Backup and disaster recovery solutions
- Cybersecurity tools and frameworks
- Telecom experience
- Knowledge of NIST/HIPAA/HITECH compliance requirements and healthcare data security standards
- Familiarity with clinical workflows and HIPAA requirements
Generations Family Health Center offers attractive and competitive compensation along with an excellent, comprehensive benefits package.
Salary Scale: (based on a full-time schedule)
- $90,000.00+ (commensurate with experience)
Benefits:
- Medical, dental, vision, and life insurance coverage
- FSA and DCAP availability
- 403(b) retirement savings plan with employer contributions
- 5+ weeks paid time off per calendar year
- Nine paid holidays
- Employee Assistance Program
Additional Information:
- Location: Willimantic, CT
- On-Site Presence: On-site at Generations’ locations, must be able to transport self within the region
- Reports to: CIO
Interested candidates should submit their resumes for consideration by applying directly online. Rewarding Careers Page: http://www.genhealth.org/rewarding-careers/opportunities
Generations Family Health Center, Inc.,
ATTN: Human Resources
40 Mansfield Ave, Willimantic, CT 06226-1948
FAX: (860) 456-1293 EMAIL: hr@genhealth.org
CLOSING DATE: Candidate screening will begin immediately until filled.
Generations Family Health Center is an equal opportunity employer and does not engage in discrimination, show preference, or permit harassment.
EOE
