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  Develop and implement IT strategies aligned with organizational goals.
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  Oversee the management and maintenance of IT infrastructure, networks, servers, and systems.
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  Ensure high system availability, performance, and reliability.
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  Plan and execute IT upgrades, installations, and migrations.
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  Manage enterprise applications, databases, and software solutions.
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  Oversee IT helpdesk operations and provide technical support where necessary.
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  Ensure timely resolution of system issues and user support requests.
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  Develop and enforce IT security policies and procedures.
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  Monitor systems for security threats and vulnerabilities.
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  Ensure data protection, backup, disaster recovery, and business continuity plans are in place.
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  Manage access controls and information security compliance.
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  Manage relationships with IT vendors, service providers, and consultants.
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  Negotiate contracts and oversee service delivery.
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  Lead IT-related projects including system implementations and upgrades.
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  Develop and manage IT budgets and cost control measures.
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  Track IT assets, licenses, and inventory.
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  Recommend technology investments to improve business efficiency.
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  Ensure compliance with IT policies, standards, and regulatory requirements.
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  Maintain system documentation, procedures, and user manuals.
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  Prepare IT reports and performance metrics for management.

Requirements

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  Bachelor’s degree in Information Technology, Computer Science, or related field.

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  Relevant certifications (e.g., ITIL, PMP, Cisco, Microsoft, CompTIA) are an advantage.

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  5–8 years of IT experience with at least 2–3 years in a managerial or supervisory role.

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  Experience managing IT infrastructure, networks, and enterprise systems.

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  Experience in cybersecurity and IT project management is an advantage.