Job Description

Posting number: 2026-02391

Department: Information Technology Services System

Division: Office of the VP for Information Technology and Chief Information Officer

Job classification: INFORMATION TECHNOLOGY

Posting type: Open

Categories: IT and Computers, Project Management

Summary

Title: IT Manager

Position Number: 0081686

Hiring Unit: ADMINISTRATION, INFO TEC SVC, INFO TEC SVC

Location: UH System Offices

Date Posted: November 9, 2026

Closing Date: December 1, 2026

Band: C

Salary: salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Duties and Responsibilities (*denotes essential functions):

1. *Leads the Project Management Office (PMO) and directs system-wide IT project management activities in support of the University’s mission, strategic priorities, organizational change, process improvement, and technology modernization initiatives.
2. *Leads ITS initiatives involving organizational change, process improvement, technology modernization, and cross-functional collaboration in support of the university mission and strategic priorities.
3. *Collaborates with stakeholders to clearly define project goals, objectives, deliverables and ensure strategic alignment with organizational goals by establishing trust, alignment, and fostering accountability and shared ownership of outcomes.
4. *Leads, directs, and develops the project management team, establishing priorities and performance expectations, allocating resources, providing mentorship, and promoting professional growth and a culture of continuous improvement.
5. *Provides oversight of the full project lifecycle, from initiation and planning through execution, monitoring, and closure, ensuring projects adhere to approved scope, schedules, budgets, quality standards, governance requirements, and organizational priorities.
6. *Reviews high-level business goals and technical requirements and translates into actionable project schedules, task breakdowns, and key deliverables; drive end-to-end execution while tracking quantitative outcomes against target benchmarks.
7. *Monitors project budgets, tracks actual versus planned expenditures, and reports variances and recommends appropriate actions.
8. *Defines and manages quality standards across the project and key performance indicators (KPI) to measure overall project and team success.
9. *Facilitates meetings with project teams, vendors, consultants, and stakeholders; monitor progress, identify and resolve risks and issues, and communicate status, tradeoffs, and recommendations to stakeholders and leadership.
10. *Prepares reports, presentations, and recommendations for executives, governance groups, and stakeholders.
11. *Develops, updates, and implements trainings, resources, templates, and guidance to improve overall efficiency and effectiveness of process improvements or technology modernization project.
12. *Documents process improvements or technology modernization project timelines, key decisions, stakeholders feedback, system specification, etc. Conducts post project reviews and applies lessons learned across the organization.
13. *Maintains current knowledge of project management methodologies, tools, emerging practices, and industry trends, and evaluates their applicability to the University’s IT environment and institutional needs.
14. *Implements and monitors applicable University of Hawaii System ITS policies, standards, directives, and recommendations, ensuring alignment with system-wide priorities and timely adoption of required practices.
15. *Ensures the consistent adoption, implementation, and enforcement of recommendations issued through University of Hawai'i System Information Technology Service.
16. Other duties as assigned.

Minimum Qualifications

1. Possession of a pertinent baccalaureate degree in information technology, computer science, business administration, or related field and 5 years of progressively responsible professional information technology experience with responsibilities for project management, of which 2 years of the experience must have been comparable in scope and complexity to the next lower pay band in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
2. Advanced and comprehensive knowledge and understanding of a wide range of developing and emerging information technology concepts, principles and methodologies in the area of project management.
3. Comprehensive knowledge and understanding of a wide range of interactive and integrated technology, systems, hardware and software associated with project management.
4. Demonstrated ability to understand problems from a broad interactive perspective and use reasoning to discern underlying principles and issues when problem solving, and apply creative thinking to resolve problems in new and innovative approaches.
5. Proven ability to comprehend, interpret and implement administrative directives and guidance to ensure project management practices align with organizational standards and industry best practices.
6. Demonstrated written and verbal competence in presenting ideas, concepts and models clearly using persuasion and negotiation to build consensus and cooperation.
7. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
8. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
9. Strong organization, analytical, facilitation, and problem-solving skills with the ability to manage multiple priorities in a dynamic environment.
10. Proficiency in project management tools (Jira, MS Project, Asana, Smartsheet)
11. Demonstrated success leading large-scale, cross-functional initiatives involving senior leaders, complex stakeholder environments, and significant organizational change.
12. Demonstrated ability to translate complex operational or technical requirements into actionable plans and measurable outcomes.

Desirable Qualifications

1. Experience leading enterprise software implementations, digital transformation initiatives, business process improvement efforts, or institutional change programs.
2. Demonstrated success delivering enterprise-level technology projects (e.g., CRM, ERP, infrastructure, cloud systems).
3. Project Management Professional (PMP) certification.
4. Experience using artificial intelligence tools.
5. Experience with cloud vendor implementations.

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents.

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Applicants must submit the following:

1. Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met;
2. Resume;
3. The names and contact information (telephone number and email addresses) of at least three (3) professional references;
4. Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.

Please redact references to social security numbers and birthdate on submitted documents.

Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.

Inquiries:

808-956-9098; itsadmin@hawaii.edu

Examples of duties

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/