Job Description

Key Responsibilities:

• Act as the primary point of contact for all IT and Information Security-related issues.
• Manage the end-to-end employee lifecycle from an IT perspective, including account setup, permissions, equipment provisioning, and secure offboarding.
• Manage IT demand and business budgets, coordinating system upgrades and implementing new technologies across all local and remote sites.
• Maintain and operate internal IT systems and cloud services such as identity management, device management, and infrastructure platforms.
• Oversee vendor relationships, including the evaluation, procurement, and implementation of IT and security solutions.
• Create and maintain clear documentation for systems, configurations, and troubleshooting procedures.
• Manage IT demand and business budgets, coordinating system upgrades and implementing new technologies across all local and remote sites.
• Lead ongoing IT projects focused on improving internal tools, automation, and overall user experience.

Requirements

Requirements:

• 4+ years of hands-on experience in the IT field.
• Proven proficiency in IT infrastructure management and strategic planning.
• Comfort supporting macOS and windows environments and device management solutions.
• Broad knowledge of security frameworks and related legal and regulatory requirements.
• Proficiency with security technologies and concepts such as firewalls, EDRs, SASE, Mail Relay, PKI, and Cloud computing.
• Strong troubleshooting skills in the areas of networking and services.
• Excellent vendor management skills, including evaluation, procurement, and implementation of security solutions.
• Certifications in AZ-104, AZ-500 or equivalent cloud authority credential