Job Description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position starts at $101,600.00. Final compensation will be determined based on experience.

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

Contributes to the Ensemble vision and mission of “Redefining the possible in healthcare by empowering people to be the difference” by planning and executing information technology (IT) audits, providing subject matter expertise on IT for the internal audit team, assessing risks and controls related to Ensemble’s information systems, IT infrastructure, operations and cybersecurity programs, while demonstrating the highest level of integrity and professionalism.

This role leverages data analytics, emerging technologies, and automation to enhance audit efficiency and effectiveness. The IT Internal Audit Manager evaluates complex system architectures, data flows, and security controls, including identity and access management, event logging, and cloud-based platforms. The role also supports audits of emerging technologies such as artificial intelligence (AI) and automation tools, ensuring alignment with regulatory expectations and enterprise governance frameworks.

The IT Internal Audit Manager is responsible for providing Ensemble leadership with an independent and objective assessment and evaluation of the effectiveness of the IT control environment, including the confidentiality, integrity, and availability of information systems, and the state of organizational compliance with Ensemble’s IT policies and standard practices. This role will manage the entire IT audit process, including risk assessment, planning, audit execution and reporting results.

The IT Internal Audit Manager supports the achievement of the department goals and contributes to the development of Internal Audit team members by collaborating on various integrated audit engagements and consistently providing outstanding leadership and guidance.

Job Competencies:

Decision Making - Makes decisions by gathering, analyzing, and interpreting information; chooses the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
Courage - Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat.
Influencing - Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes.
Coaching & Developing Others - Partners with individuals’ and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better.
Emotional Intelligence - Establishes and sustains trusting relationships by accurately understanding and interpreting one’s own and others’ emotions and adapts behaviors to accomplish intended results.
Creating an Inclusive Environment - Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation.

Essential Job Functions:

• In conjunction with Internal Audit leadership, develops, maintains, and adapts the annual IT audit plan to address the company’s most significant IT risks; Creates and executes IT audit plans with clearly defined scopes, planning, fieldwork, objectives, desired outcomes and/or applicable corrective action plans with timelines of completion.
• Prepares concise and accurate audit reports that properly summarize the audit purpose, scope, audit findings, and recommendations, including root cause analysis.
• Monitors management-provided corrective action plans (CAP) developed to address audit findings and recommendations for timely implementation and effectiveness.
• Assists with integrated audit engagements assigned to Internal Audit team members to assess relevant IT risks in the scope of the processes to be audited, that relevant controls are sufficient, and that reports are relevant, accurate, and concise.
• Contributes to the implementation of policies and procedures regarding department operations and activities; assists with the development of staff orientation agendas and documentation and conducts timely orientation of new team members.
• Assists in identifying professional development content for the Internal Audit team and other teams to enhance organizational knowledge of IT audit standards, controls, practices, and industry risks.
• Assesses Internal Audit department tools and processes to identify opportunities for improvement.
• Maintains awareness of industry-wide IT risks, legislative developments, trends in emerging technology, and changes in audit methodology that may impact healthcare revenue cycle services.
• Performs assigned duties in accordance with the accepted professional standards requiring independence and objectivity, proper financial and administrative control procedures, and good business practices.
• Evaluate IT general controls (ITGCs) across logical access, change management, and system operations, including identity and access management (IAM) and privileged access controls,
• Evaluate data governance and data integrity controls, including data pipelines, integrations, and reporting accuracy.
• Support audits of cloud environments, data platforms, and modern architectures (e.g., data lakes, APIs, automation workflows).
• Participate in AI governance and emerging technology audits, assessing risks related to model usage, data privacy, and control design.
  

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Job Experience: 5 to 7 years

People Leadership Experience: 3 to 5 years

Other Preferred Knowledge, Skills and Abilities:

• Licensure/certification preferred: CISA, CRISC, CGEIT, CISM, CISSP, CIA, CHIAP and/or CRCR.
• Knowledge of revenue cycle information systems (i.e. Epic, Meditech, other RCM solutions). Proficient computer skills, including Excel, Word, PowerPoint, and data extraction tools.
• Demonstrated ability to leverage AI-enabled tools and automation to enhance audit planning, testing, and reporting. Experience evaluating AI-related risks, including data privacy, model governance, and control design, is preferred.
• Experience with audit management platforms (e.g., AuditBoard) and use of technology to automate workflows, track findings, and improve reporting efficiency.
• Demonstrated ability to identify and implement process improvements and automation opportunities within audit activities.
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Education Level:

• Bachelors Degree or Equivalent Experience/ preferred area of study: Information Systems

#LI-LS1

#LI-REMOTE

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble