Lakeland Care

IT Intern (Org Wide)

Lakeland Care  •  Fond du Lac, WI (Onsite)  •  14 hours ago
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Job Description

Join our award winning culture!

Under the supervision of the IT Systems Manager, IT Interns will support LC Plus Technology in completing a large-scale laptop refresh and Windows 11 migration. The IT Intern will assist with imaging, hardware setup, device deployment, and system decommissioning.

Essential Competencies:

  • Prepares, images and configures laptops for deployment
  • Supports Windows 11 installation and updates
  • Unboxes, tags, inventories and documents new hardware
  • Prepares returned equipment for resale or recycling following approved data sanitation
  • Provides on-site technical support and follows documented support workflows
  • Assists staff in basic setup, login support and general troubleshooting
  • Demonstrates respect, reliability and willingness to learn
  • Provide guidance and technical assistance to staff
  • Communicates effectively with technical and non-technical users
  • Handles equipment and user data responsibly and confidentially

Requirements

  • Completion of high school/HSED with an interest in information systems, computer science or related fields is desired; enrollment in college or university level IT degree program preferred
  • Knowledge of computer hardware and operating systems
  • Previous technical support or customer service preferred
  • Strong attention to detail
  • Ability to lift and move IT equipment safely
  • Ability to maintain high level of confidentiality.
  • Current driver’s license, acceptable driving record and proof of adequate insurance required.
Lakeland Care

About Lakeland Care

Lakeland Care, Inc. (LCI) is a Wisconsin-based managed care organization (MCO) providing long-term care services and supports to eligible frail elders and individuals with physical and intellectual/developmental disabilities through Wisconsin’s Family Care program. Lakeland Care’s goal is to support individuals to live as independently as possible in their homes and communities by providing high quality, cost effective services and supports using a member-centered, outcome-based approach.

Lakeland Care offers the Family Care Program in the following counties: Adams, Brown, Calumet, Columbia, Dane, Dodge, Door, Florence, Fond du Lac, Forest, Green Lake, Jefferson, Kewaunee, Langlade, Lincoln, Manitowoc, Marathon, Marinette, Marquette, Menominee, Oconto, Oneida, Outagamie, Portage, Rock, Shawano, Vilas, Waupaca, Waushara, Winnebago, and Wood.

Mission: Empowering Individuals. Strengthening Communities. Inspiring Futures.

Vision: To create a world we all want to live in.

Core Values:

Kindness: We believe kindness is always possible and that no compassionate act is ever wasted.

Inclusion: We believe that open hearts and open minds are the only path to a brighter future.

Trust: We believe that honesty is still in style and that promises still have power.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Fond du Lac, WI
Year Founded
2000
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