Job Description

MAIN PURPOSE OF ROLE

Performs entry-level professional business support/administrative work, gradually increasing in level of difficulty and responsibility as on-the-job/formal training is received.

MAIN RESPONSIBILITIES

• Assist in gathering and documenting business needs, user requirements, and process flows

• Support analysis of current vs future-state business processes

• Help maintain requirements documentation, meeting notes, and basic business cases

• Participate in workshops, stakeholder meetings, and system walkthroughs

• Support It projects by tracking timelines, deliverables, and action items

• Assist with documentation related to IT policies, compliance, and quality standards.

• Follow established IT standards, methodologies, and change management processes

• Identify opportunities for process improvement and efficiency.

QUALIFICATIONS

• Currently pursuing a Bachelor's degree in Information Technology/Computer Science/Business Information Systems or related disciplines

• Understanding of IT systems and applications, business processes and Microsoft tools are required

• Strong analytical and problem-solving mindset

• Clear verbal and written communication skills

• Willingness to learn and take feedback

• Ability to work collaboratively with technical and non-technical teams

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Administrative Support

DIVISION:

BTS Business Technology Services

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)