Job Description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for an IT Infrastructure/Systems Engineer to design, build, and support corporate networks, servers, and storage across on-premise and cloud environments. MUST HAVES - 6+ years of hands-on engineering experience with enterprise local and wide area networks, servers and storage systems. - Network Equipment Experience: hands-on experience with Palo Alto, Cisco, and Juniper equipment and software . - Strong experience deploying and administering firewalls, switches and wireless infrastructure (Physical and Virtual). - Extensive knowledge and hands-on experience with Microsoft Server operating Systems & Active Directory . - Strong experience with cloud compute and storage (AWS and Azure) with cloud first approach. - Experience working in a SOX regulated company a must. - Previous experience developing disaster recovery and business continuity solutions. - Experience with Microsoft collaboration suite (Office 365 Mail, Teams, SharePoint, OneDrive). - Experience with patch deployment required. - Self-sufficient, self-managed, self-motivated, must be effective working independently. - A service-oriented mindset with a focus on creating value for our internal customers and business partners. - High energy and ability to work independently in a very fast growth environment. - Discipline to document your work required. - Ability to work with a project oriented approach for deliverables. - Work schedule flexibility required as some work must be completed after business hours. - Experience interfacing with and managing vendors and managed service providers. - Experience operating in a 24x7 international company (US & EMEA). - Excellent interaction and communication skills; ability to communicate (both written and verbal) clearly and concisely. - Upper-intermediate English level. NICE TO HAVES - Minimum AA degree in Information Systems, related field, or equivalent experience. - Cisco Certification a plus. - AWS/Azure Certifications a plus. - Networking certifications preferred. - Experience with network and systems monitoring a plus. - Experience with ITIL a plus. - Experience with Linux a plus. - Previous experience in healthcare, life-science, pharma or bio company a plus. WHAT YOU WILL DO - Responsible for the design, build and support of corporate networks, servers, storage, telephony and systems. - Implement observable, secure and fault-tolerant solutions. - Provide technical leadership, support and direction across multiple teams and domains. - Serve as an internal escalation point for day to day operations. - Plan and execute projects across the infrastructure landscape. - Lead and participate in infrastructure and systems and application projects. - Device lifecycle support – Vulnerability remediation, firmware upgrades, decommission, Document. - Mentor less senior staff. - Vendor management and interaction for hardware, software, and service troubleshooting and resolution. - Help define and execute the strategy for infrastructure and systems across the enterprise. - Support global operations for remote, manufacturing and office-based workforces. PERKS AND BENEFITS - Professional growth : Mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation : USD-based pay with education, fitness, and team activity budgets. - Exciting projects : Modern solutions with Fortune 500 and top product companies. - Flextime : Flexible schedule with remote and office options.