Job Description

Inova Fairfax Hospital IT Customer Service IT Customer Service is looking for a dedicated IT Infrastructure System Analyst to join the Team. This role will be full-time day shift working Monday – Friday located in Falls Church, VA.

The IT Infrastructure System Analyst successfully coordinates the implementation of small projects. Communicates project and team status to internal/external audiences to keep project teams informed. Assists in the development and training of existing and new team members. Conducts and/or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova Health.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules.

IT Infrastructure System Analyst Responsibilities:

• Conducts and/or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova Health System.
• Provides all standards information to/from vendors for acceptance to ensure proposed solutions meet all Inova standards to include technology compatibility, operational fit and security/compliance standards.
• Identifies best fit for processes and systems through analysis of software solutions while making appropriate recommendations for best fit.
• Leads project task force meetings or work groups. Writes minutes, vendor project correspondences and status reports.
• Assists in the development and implementation of team member training/mentoring activities.
• Receives requests for services and coordinates effectively with end-users to ensure requirements are clearly understood.
• Maintains vendor and user relationships while communicating status/problems in a timely and professional manner.

Minimum Qualifications:

• Education: Bachelor's degree; or Associate’s degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required
• Experience: 3 years of experience as a systems analyst

Preferred Qualifications:

• Previous Desktop Administrator or Systems Analyst experience in a healthcare/hospital environment preferred.

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.