
IT Infrastructure & Security Manager
Welcome Break Support Centre, Newport Pagnell, Milton Keynes, Buckinghamshire, MK16 9EZ
Pay up to £75,000 plus fantastic benefits, bonus scheme & discounts
This role operates on a hybrid basis, with three days spent in the office and two days working from home. You will need to live within a commutable distance of Newport Pagnell.
Welcome Break operates across 61 service areas, partnering with world-class brands including Starbucks, KFC, Burger King, Subway, Chopstix, Taco Bell and Waitrose. Alongside our restaurants and retail offer, we also run 31 hotels, manage our own forecourts and continue to play a leading role in the UK’s EV revolution.
Technology at the heart of our growth
We’re investing in world-class technologies and have an exciting roadmap ahead. From networks, applications and data to infrastructure and cyber security, technology plays a key role in supporting our continued growth, driving innovation and creating better experiences for the 85 million people who visit our sites every year.
That’s where this role comes in. As our IT Infrastructure & Security Manager, you’ll help shape, manage and strengthen our IT infrastructure and cyber security capability as we continue this exciting journey.
What your role will look like?
The IT Infrastructure & Security Manageris responsible for the IT Infrastructure and Security functions, overseeing delivery of high-quality, stable, infrastructure with a secure-first approach.
The role will lead an internal team of engineers, providing both BAU support and project activities, and own key and business critical service providers.
Responsibilities for an IT Infrastructure & Security Manager:
What qualifications, knowledge and experience is required for an IT Infrastructure & Security Manager?
Core competencies for an IT Infrastructure & Security Manager?
What you’ll get as an IT Infrastructure & Security Manager at Welcome Break?
Ready to become an IT Infrastructure & Security Manager? Apply through our careers page now.
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Welcome Break is one of the UK’s leading motorway service area operators, running 53 service areas and 31 hotels across the UK. Welcome Break amenity buildings, fuel forecourts, EV charging and hotels are open 24 hours a day, 365 days a year and attract 85 million customers annually.
We've been around for over 60 years and are in locations across the UK. Our 5,000+ strong team strive to proudly and passionately offer our customers’ world class hospitality and retail brands such as Starbucks, KFC, Burger King, Subway, Waitrose and WHSmith, as well as hotels under the Ramada and Days Inn brands. We are majority owned by Applegreen, a global leading roadside convenience retailer, with operations across the UK, Republic of Ireland and the USA.
Our business is about people, the 85 million people who visit our sites each year and the teams who make the business the success it is. Every one deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide.
Providing customers with a welcome break is really important to us. Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right!
Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes, most of which are peer to peer recognition. What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, innovation and engagement.