Job Description

Join Alliance Automation — Where Technology Leaders Create Real Impact

At Alliance Automation, we help Australia's critical industries operate smarter, safer, and more efficiently through engineering excellence, industrial automation, and secure digital infrastructure.

This is an opportunity to lead the technology foundations of a growing national business. As our IT Infrastructure & Security Lead, you'll shape the future of our enterprise technology environment, strengthen our cyber security capabilities, and drive the systems, platforms, and governance that keep the business secure, connected, and ready for growth.

If you're looking for a role where you can influence strategy, lead meaningful change, and still stay close to the technology, we'd love to hear from you.

What's in it for you?

A Role with Influence

Take ownership of infrastructure, cyber security, cloud platforms, and technology governance while playing a key role in shaping Alliance Automation's technology roadmap.

Professional Growth & Development

We invest in our people through ongoing learning, certifications, professional development, and opportunities to lead business-critical initiatives.

A High-Performing Team Environment

Join a collaborative business that values accountability, curiosity, integrity, and teamwork. You'll work alongside talented professionals who are passionate about delivering exceptional outcomes.

Competitive Rewards & Benefits

• Competitive salary package aligned to experience
• Company-supported professional training and certifications
• Paid parental leave
• 20 days annual leave plus the option to purchase up to 4 additional weeks each year
• Flexible working arrangements
• Employee Assistance Program (EAP)
• Novated leasing options
• Employee referral bonus program
• Access to wellbeing initiatives and employee discount programs
• This is more than an IT operations role. It's an opportunity to lead the infrastructure, security, and technology strategy that underpins one of Australia's leading automation and engineering businesses.

The Opportunity

Alliance Automation is seeking an experienced, hands-on technical professional to lead our enterprise systems, security and internal IT support capability. This role suits someone who wants meaningful technical ownership, enjoys solving complex problems and can develop a small & agile IT Support team while remaining directly involved in delivery and implementation.

You will be accountable for technical outcomes across Alliance Automation's corporate and engineering development IT systems. Delivery will combine hands-on work, delegation to the internal team and coordination with relevant stakeholders.

Key Responsibilities

· Take technical ownership of cloud, on-premises, network, server, storage, virtualised and end-user environments.

· Implement and maintain cyber security controls, contribute to risk assessments and treatment plans, and advise management on material technical risks.

· Provide technical leadership through coaching, work review, knowledge sharing and escalation support, building the team’s confidence and ability to resolve issues independently.

· Support work allocation, capability development, and performance discussions for the IT Support team.

· Maintain and improve established support practices, priorities, escalation pathways and technical knowledge.

· Oversee endpoint standards, deployment, security, support and lifecycle management, together with identity and access controls.

· Develop and maintain technical standards, repeatable deployment patterns, procedures, appropriate system documentation and support records, and contribute to relevant business policies.

· Provide practical recommendations that consider security, engineering requirements, cost, usability and supportability.

· Lead approved infrastructure, cloud, endpoint and security initiatives through design, implementation, testing, handover and documentation.

· Maintain monitoring, patching, vulnerability management, change control and incident response practices.

· Support business continuity planning and maintain, document and test backup and IT disaster recovery arrangements.

· Provide technical input to procurement, licensing, vendor selection, renewals and service-provider performance.

Essential Experience and Capability

The successful candidate will typically have at least 5 years of relevant experience, including demonstrated responsibility for complex enterprise systems and significant hands-on experience in networking and Microsoft cloud or hybrid environments.

· Strong hands-on networking capability across firewalls, switching, routing, VLANs, network segregation, secure remote access and troubleshooting.

· Strong Microsoft cloud and hybrid infrastructure capability, including Microsoft 365, Microsoft AD, Azure, Entra ID, Intune, Windows endpoints and integration with on-premises environments.

· Experience with Fortinet or similar, Hyper-V, VMware or ESXi, or comparable enterprise technologies.

· Practical experience implementing security controls across identity, endpoints, networks and infrastructure.

· Sound judgement in applying security controls within engineering and development environments where operational flexibility remains important.

· Experience mentoring technical staff and improving the consistency and capability of an internal support function.

· Ability to investigate complex issues and deliver secure, practical and supportable solutions.

· Ability to explain technical risks and options clearly to non-technical stakeholders.

· Strong ownership and follow-through across operational support and project work.

Desirable Experience

· Experience contributing to ISO 27001 implementation or working within an information security management system.

· Experience in engineering, industrial, operational technology or similarly complex environments.

· Experience with segregated development or test environments and multi-site operations.

· Relevant tertiary qualification, industry certifications or equivalent demonstrated experience.

What We Offer

· A permanent technical role with genuine ownership and scope to influence enterprise systems and security.

· The opportunity to remain hands-on while developing the IT Support team and advising management.

· Varied operational and project work across enterprise systems, infrastructure and security.

· Competitive salary aligned with experience and professional development support.

· Paid parental leave, flexible working arrangements, 20 days annual leave and the option to purchase up to four additional weeks.

About Alliance Automation

Alliance Automation delivers automation, control systems and electrical engineering solutions to leading Australian industrial businesses. Driven by our values of Care, Collaboration, Integrity, Impact and Curiosity, we are committed to quality outcomes for our clients and rewarding careers for our people.

To apply, tell us about the environments you have supported, the technical outcomes you personally contributed to, and how you have helped other team members develop.