Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, holidays and on shift-based schedule.

Preferred qualifications:

• Experience working with and troubleshooting hardware or network related issues using Linux-based tools.
• Experience troubleshooting OS, network equipment, and software.
• Experience with systems administration.
• Experience with light coding or scripting.
• Ability to collaborate and partner with people and teams to overcome issues.
• Ability to manage competing and changing priorities.

About the job

Google isn't just a software company, we build the physical internet. The Hardware Operations team is the boots-on-the-ground crew responsible for the equipment behind Google's technology.

As a Technician on our team, your job is to keep the hardware and networks physically connected and running smoothly in our data centers. You will install, configure, and troubleshoot physical servers, network switches, and cabling. When something breaks, you will be the one diagnosing the hardware issue and making the repair. You will also step up to help lead projects during major facility upgrades and new equipment rollouts.

A normal day involves using tools, manually moving server racks, and navigating an industrial environment. You will have a foundation in skilled trades, equipment maintenance, or IT support, and will be taking things apart just to see how they work.

Responsibilities

• Unpack, rack, wire, and bring new physical hardware, servers, and network equipment online.
• Diagnose hardware issues as they happen by following clear procedures to figure out what’s broken and get the equipment back up and running.
• Manage sensitive storage hardware; track, securely erase, old hardware in accordance with security standards to ensure data is not at risk.
• Dismantle outdated equipment that has reached the end of its life, salvaging usable components and recycling the rest.
• Perform routine checks and physical maintenance on servers, networking equipment, and infrastructure to prevent problems before they start.