D-Fend Solutions

IT Helpdesk Technician

D-Fend Solutions  •  Onsite  •  4 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

At D-Fend Solutions, our people are our greatest strength — and technology is our passion. Our team of innovators and subject matter experts, including veterans of elite military intelligence technology units, is transforming the way organizations protect themselves from drone threats.

As the global leader in cyber-takeover counter-drone technology, we design and deliver advanced, software-defined solutions that empower our customers to detect, take control, and safely land unauthorized drones — with precision and reliability.

Every day, we push the boundaries of innovation to meet real-world security challenges across industries and environments. We’re proud of our cutting-edge technology, our global reach, and the impact we make in securing the skies.

We’re seeking passionate professionals who thrive in a fast-paced, creative, and collaborative environment — those who want to be part of the next generation of airspace security innovation.

Join D-Fend Solutions and help make the world a safer place.

Become a D-Fender! Work with the world’s leading cyber-takeover counter-drone technology provider and shape the future of safe airspace.

As an IT Helpdesk Technician at D-Fend Solutions, you will provide Tier 1 & Tier 2 technical support to our internal and remote employees. In this role, you will be the main point of contact for daily IT tickets, troubleshooting hardware, OS, and SaaS application issues. If you are customer-service-driven, love hands-on problem-solving, and enjoy helping team members stay productive, we’d love to have you on board.

Key Responsibilities

Required Qualifications

Preferred Skills (Nice to Have)

D-Fend Solutions

About D-Fend Solutions

D-Fend Solutions is the leading counter-drone, RF cyber-takeover technology provider, enabling control, safety and continuity during rogue drone incidents to overcome both current and emerging drone threats in complex and sensitive environments. With hundreds of deployments worldwide, EnforceAir, the company’s core offering, focuses on the most dangerous drone threats in the military, public safety, airport, prison, major event and critical infrastructure sectors. D-Fend Solutions’ technology has been chosen as best-in-class and deployed by multiple top-tier U.S. and international governmental agencies – including military, federal law enforcement and homeland security units – as well as major international airports globally. The non-jamming, non-kinetic technology avoids collateral damage and disruption, while providing end-to-end detection and mitigation for situational awareness, operational continuity and safe controlled outcomes. EnforceAir autonomously executes RF cyber-takeovers of rogue drones for a safe landing and outcome, ensuring the smooth flow of communications, commerce, transportation, and everyday life.

Industry
Aviation & Aerospace
Company Size
201-500 employees
Headquarters
Ra'anana, IL
Year Founded
2017
Social Media