ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office.
ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analysts, and mission-critical personnel combating terrorism, espionage, cyber threats, and major criminal activity.
Key Responsibilities:
Shift Requirements:
Qualifications

ECS is a fast-growing 4,000-person, $1.2B provider of advanced technology solutions for federal civilian, defense, intelligence, and commercial customers. We tackle complex client challenges with smart, scalable solutions in data and AI, cybersecurity, and digital transformation. Our collective work empowers customers’ missions, strengthens our partners, inspires our employees, and grows our company.
To achieve our purpose — to tackle the missions that matter most and create a lasting impact on our customers, employees, and community — we are committed to excellence in growth, customer delivery, technology innovation, and employee engagement.
We believe in:
• Attracting, developing, and retaining top talent
• Building high-performing teams
• Creating an engaging employee environment
• Acting with social responsibility
• Having a positive impact on our community
Our core values: Excellence, Drive, Grit, and Community. We keep these values at the heart of all we do. We’re looking for driven individuals who want to solve meaningful challenges and help shape the future of national security and public service. If you’re ready to make a difference, you’ll find your team here.