We’re looking for a Help Desk Specialist to join our IT team, supporting employees across Lightricks and help them overcome any IT end-related issues they might be having.
You’ll be the first point of contact for technical issues, troubleshooting hardware, software, and company systems, while supporting onboarding, off-boarding, and day-to-day IT needs. You’ll also maintain IT equipment and help improve internal support processes, including leveraging tools and automation to work more efficiently.
This role is ideal for someone who is organized, proactive, and takes pride in delivering excellent end-user support. You enjoy building strong working relationships, helping others overcome technical challenges, and continuously finding smarter, more efficient ways to solve problems - including using modern tools and AI to improve how work gets done.
Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios, with a mission to bridge the gap between imagination and creation.
At our core is LTX-2, an open-source generative video model built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners.
The company is known globally for pioneering consumer creativity through products like Facetune, one of the world’s most recognized creative brands, which introduced AI-powered visual expression to hundreds of millions of users worldwide.
We combine deep research, user-first design, and end-to-end execution - from concept to final render - to bring the future of expression to all.
We’re here to push the boundaries of what’s possible with AI and video - not for the buzz, but for the craft, the challenge, and the chance to make something genuinely new.
We believe in an environment where people are encouraged to think, create and explore. Real impact happens when people are empowered to experiment, evolve, and elevate together.
At Lightricks, every breakthrough starts with great people and a collaborative mindset. If you're looking for a place that combines deep tech, creative energy, and zero buzzword culture, you might be in the right place.
We empower employees with cutting-edge tools and learning opportunities to grow and succeed through workshops, access and training on platforms, subscriptions, and clear guidelines for responsible AI use.
We offer Car-to-go subscriptions and run daily door-to-door shuttles from several locations in central Israel, plus free parking and train-station pickups.
We’re proud to have 2 chef-led restaurants on site by the legendary Machneyuda Group (yes, that Machneyuda!), plus a bakery nestled in the heart of our office, filled daily with the scent of fresh pastries.
Lightricks is an AI-first company best known for creative products like Facetune and LTX.
Our mission is to bridge the gap between imagination and realization - and we’re doing that by building world-class AI models, the infrastructure to deploy them, and the applications that bring them to millions of creators and businesses.
At the foundation is LTX-2, our open-source generative video model - already recognized as one of the top performers in the world.
