Mellon Group

IT Helpdesk Intern

Mellon Group  •  Piraeus, GR (Onsite)  •  3 months ago
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Job Description

Mellon Group of Companies is a leading multinational group, employing more than 9.000 people in 11 countries, with our corporate headquarters located in Athens, Greece. Our offering consists of specialized technology solutions, contact center and business process outsourcing services.

Mellon Technologies, the parent company of the Group is currently looking for enthusiastic interns to start their internship journey with us!

As an intern

You will be part of our IT Team, where you will leverage your knowledge on how to provide fast and useful technical assistance to our employees.

Specifically, you will be trained and learn how to:

  • Respond to Company's Users support inquiries
  • Help workstation troubleshoot technical issues in person or remotely
  • Offer technical assistance regarding the configuration, setup and maintenance of workstations and peripherals
  • Redirect unresolved issues to the appropriate teams such as Infrastructure, Telco, Network
  • Maintain IT documentation and processes

Requirements

  • Current student in IT, Computer Engineering or any relevant field
  • Eligible to attend an internship through your educational institution
  • Good command of English and Greek
  • Strong understanding of software installation & configuration, User's device (e.g.: Desktop and Laptops PCs) and operating systems (e.g.: Windows Operating System)
  • An analytical mind with problem-solving abilities
  • Teamwork as well as good interpersonal skills

Benefits

  • Opportunities to evolve into an international hyper-technological working environment
  • Company laptop
  • Trainings

If you want to make a difference and work with a top-rated team of talented individuals, come and join us!

Mellon Group

About Mellon Group

Mellon Group is a leading multinational company and one of the top Information Technology providers. Over the course of 29 years, Mellon has developed a proven framework by bringing cutting-edge technology to the banking sector with the most complete value proposition. As an organization built on world-class operations, we specialize in Payments, Retail Banking Software and Hardware Solutions, Omni-Channel & Unified Contact Centre Communication, as well as Business Process Management and Personnel Outsourcing Services. By partnering with best-of-class technology leaders, we offer a broad spectrum of tailored end-to-end business solutions and successfully drive lasting value across all industry verticals. Headquartered in Athens, Greece, with 15+ offices across Europe, we serve a broad customer portfolio that includes, among others, major banking and financial institutes, retail, large enterprises and merchants, the public sector et al. We are a trusted business partner enabling our clients to transform their business ecosystems, empowering their digital presence, greatly simplifying and facilitating transactions and interactions with other businesses and their customers.

Headquartered in Athens, Greece, Mellon has over 9,000 employees and is present in 11 countries in the wider region of Central and SE Europe, assisting its customers to optimize their operation and increase their market share, efficiently and cost effectively.

Industry
Unknown
Company Size
501-1,000 employees
Headquarters
Piraeus, GR
Year Founded
Unknown
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