SBT Global

IT Helpdesk

SBT Global  •  $31/hr  •  San Jose, CA (Onsite)  •  2 days ago
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Job Description

1 yr Contract

On Site

Pay Rate: ~$31~/hr (DOE)

We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.

  • Installing and configuring hardware and software components to ensure usability.
  • Rack and stacking Server, lifting up to 50lb weight.
  • Troubleshooting hardware and software issues.
  • Ensuring electrical safety standards are met.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Install and configure systems which support infrastructure and/or R&D activities.
  • Develop and maintain installation and configuration procedures.
  • Performing tests and evaluations of new software and hardware.
  • Providing support to users and being the first point of contact for error reporting.
  • Establishing good relationships with all departments and colleagues.
  • Conducting daily backup operations.
  • Managing technical documentation.
  • Operations and Support
  • Asset Management, includes 4 physical asset audits per year
  • Need to track inventory any time

Qualifications

  • 4+ years of experience in computer networks and systems maintenance.
  • A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
  • Forman deployment experience
  • Ansible experience
  • RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
  • Asset Management experience
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Attention to detail.
  • Good problem-solving skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

SBT Global

About SBT Global

SBT Global offers an all-in-one service for Data & BI-based ERP and CRM implementation. We specialize in providing consulting and implementation services for enterprise management applications like ERP and CRM. Our goal is to help companies optimize internal resources and enhance customer experiences.

The data generated by these applications is carefully analyzed using SBT Global's solutions, allowing for the creation of strategic and intelligent insights, which bring new value to your company.

Our services cover everything from consulting, implementation, development, to operation and maintenance of enterprise management applications. As a total service company, we ensure comprehensive support throughout the entire life cycle.

SBT Global aspires to be a leading SAP partner, fostering a win-win relationship with SAP to lead the domestic and international business. We aim to expand the domestic SAP market through our specialized solutions and establish a presence in the global market by exploring new opportunities.

SPECIALTIES: SAP Consulting & Implementations (Conversion) | SAP-Centric Solutions (CO-PA) | SAP Operations & Maintenance | Salesforce CRM Consulting & Implementations

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Seongnam-si, Bundang-gu, KR
Year Founded
2004
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