• 
  Providing technical
  support and assistance to end-users who are experiencing issues with their
  computer hardware, software, or other IT-related problems.

• 
  Responding to
  requests for technical assistance via phone, email, or in person.
• 
  Troubleshooting and
  diagnosing hardware and software issues.
• 
  Installing and
  configuring computer hardware and software.
• 
  Maintaining and
  updating IT documentation and knowledge base.
• 
  Providing guidance to end-users on computer systems and software applications.
• 
  Supporting the
  day-to-day operations of the computer network.
• 
  Managing daily
  backupsHelping in purchasing
  all needed devices.

Requirements

• 
  A bachelor's degree in computer science or any related field.
• 
  1 to 3 years’ experience.
• 
  Ability to troubleshoot and resolve technical issues on time.
• 
  Technical knowledge of computer hardware, software, and operating systems.
• 
  Familiarity with the help desk.
• 
  Knowledge of IT service management principles and practices.
• 
  Windows & Linux admin hard-working and knowledgeable.
• 
  CCNA, RHCSA, Network, Windows Administration.

Benefits

• 
  USD Salaries: Earn a competitive salary in USD, with growth tied directly to your performance and impact.
• 
  Comprehensive Benefits: Enjoy full social insurance and healthcare coverage to support your well-being.
• 
  Continuous Growth: Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.
• 
  Autonomy & Impact: Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.
• 
  Inclusive Culture: Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.