Job Description

IT & Health Information Systems Officer

Location: Utako Phase 2, Abuja
Industry: Healthcare/ Diagnostic
Employment Type: Full-Time
Experience Level: 3 – 5 Years
Salary: ₦350,000 – ₦550,000 Monthly

Job Purpose

The IT & Health Information Systems Officer will be responsible for the day-to-day management, maintenance, security, and optimisation of all IT and clinical information systems within the facility.

This includes oversight of cloud-based RIS and PACS platforms, Electronic Patient Record (EPR) systems, IT infrastructure, imaging equipment connectivity, and data security, while ensuring seamless system performance and user support.

Key Responsibilities

1. RIS, PACS & Clinical Systems Management

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  Serve as the primary on-site administrator for cloud-based RIS and PACS systems
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  Manage user accounts, roles, permissions, and system configurations
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  Liaise with external RIS/PACS vendors for support and issue resolution
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  Support clinical teams in the effective use of systems
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  Ensure seamless integration between RIS, PACS, and imaging modalities

2. Electronic Patient Record (EPR) Management

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  Administer and support the EPR system
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  Manage data workflows, access rights, and system integrity
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  Ensure compliance with data protection and patient confidentiality standards

3. IT Infrastructure & Network Management

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  Maintain LAN, internet connectivity, routers, switches, and firewalls
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  Support workstations, reporting stations, printers, and scanners
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  Perform routine maintenance, updates, and system performance checks

4. Imaging Equipment IT Support

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  Configure and support DICOM connectivity across imaging equipment
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  Coordinate with equipment vendors and biomedical engineers
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  Provide support during installations, upgrades, and troubleshooting

5. Cybersecurity & Data Protection

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  Implement and maintain cybersecurity best practices
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  Monitor system security, backups, and access controls
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  Ensure compliance with the Nigerian Data Protection Act and other relevant regulations

6. User Support & Training

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  Provide first-line IT support across all departments
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  Train staff on IT systems, tools, and best practices
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  Maintain issue logs and ensure timely resolution of technical problems

7. Vendor & Contract Management

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  Coordinate with IT vendors, service providers, and support partners
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  Monitor service level agreements (SLAs) and vendor performance

8. Documentation & Reporting

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  Maintain comprehensive IT documentation, policies, and procedures
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  Develop and maintain disaster recovery and business continuity plans
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  Provide regular reports on system performance and IT operations

Qualifications & Experience

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  Bachelor's degree in Computer Science, Information Technology, or related field
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  Minimum of 3 – 5 years relevant IT experience
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  Prior experience in healthcare IT or diagnostic environments is highly preferred
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  Strong knowledge of networking, cloud systems, and cybersecurity practices

Desirable Skills & Certifications

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  Experience with RIS, PACS, DICOM, and HL7 standards
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  Relevant IT certifications such as CompTIA, Microsoft, or Cisco
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  Familiarity with healthcare data systems and clinical workflows

Core Competencies

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  Strong problem-solving and analytical skills
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  High attention to detail and system accuracy
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  Ability to work independently and manage multiple priorities
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  Strong communication and stakeholder management skills
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  High level of integrity and data confidentiality awareness

What We Offer

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  Competitive salary within industry standards
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  Opportunity to work in a modern diagnostic healthcare environment
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  Exposure to advanced health information systems and technologies
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  Career growth and professional development opportunities

How to Apply

Interested and qualified candidates should send their CV to:
hiring@mysigma.io

Subject Line: IT & Health Information Systems Officer – Abuja