Your job is more than a job
· Functional Architect is limited to a maximum of 5 hours of application specific Customer Service meetings weekly. Should these meeting time exceed this limit, they will coordinate with their lead or manager to adjust their schedules or have the lead attend additional meetings on their behalf. This does not include meetings related to tickets.
· Attend meetings with the IT Project Management team to review and discuss new, current, upcoming, and completed projects to determine scope, priority, and resource needs.
· Attend Implementation/Planning/PM meetings associated with all team projects. Representing the interests of assigned applications - taking notes for future internal/team reference.
· Attend Topline calls with Revenue Cycle leaders to discuss project priorities.
· Coordinate calls with other application FAs when necessary with minutes to reference as needed.
· Coordinate internal project kick-off calls to onboard assigned analysts to projects. Outline project goals, expectations, timeline, and resources.
· Coordinate internal project related work sessions with analysts as needed per project.
· Attend standing application specific team calls to review/discuss project related needs/concerns as needed.
· Time used to attend project related meetings will be tracked in the project related task in SNOW.
· Oversee and manage all team projects, ensuring alignment with organizational goals.
· Support system optimization initiatives and facilitate project scoping discussions.
· Conduct initial assessments of new project requests to define scope, feasibility, and appropriate timelines.
· Assign IT build analysts based on project needs and resource availability.
· Participate in project kickoff and planning meetings to establish clear deliverables and expectations.
· Identify operational leaders/users to be included in projects as needed and communicate to PMO.
· Set and communicate project timelines, milestones, and build/testing expectations.
· Verify that all IT supplied information is added to project tasks in SNOW and maintained as needed.
· Monitor project progress and provide regular updates to IT leadership.
· Maintaining internal documentation and project timelines.
· Act as a liaison between analysts, project managers, and business stakeholders to ensure effective communication and issue resolution.
· The FA will have 10 or fewer SNOW tickets as their time and focus will be on SNOW Project tickets.
· Work independently on assigned SNOW tickets with almost no supervision.
· Maintain assigned tickets with weekly updates to end users and work notes documenting efforts.
· Complete accurate time tracking for assigned tickets.
· Support team members with their tickets as needed as a mentor/coach.
· Complete peer review of team member build in FA's primary application.
• The team FA is responsible for overseeing the maintenance of the Project tracker, assignments, and communication, etc.
• Minutes from all meetings with operational end users related to the project will be saved and documented in the project specific OneNote section.
• Act as liaison between analyst team and project stakeholders.
• Maintain team project tracker and ensure assigned build analysts are providing a minimum of one update weekly updates.
• Create project related OneNote page/section with appropriate template. This should be reviewed at internal project kick-off call and maintained by FA and assigned build analysts.
• The FA will collaborate closely with both the lead and manager as needed on project timelines, analysts assignments, success, escalations, and internal processes.
• The FA will copy application-specific leads in all meeting invitations, as well as communications with the IT team, SMEs, end-users, and regarding operational matters.
• The FA will ensure that project build analysts have appropriately tracked all project related system build and logged in Content Management tickets for the purpose of data migration to the production environment (PRD).
• The FA will be an innovator on the team. Creating ideas and process independently to address identified needs.
• Provide updates to team leads and manager monthly on the standings of team projects as well as internal project processes.
• Collaborating to modify internal processes for the betterment of the team and projects overall.
• Obtain Epic proficiency in all team applications.
• Maintain Epic application proficiency as well as primary certification.
• The Functional Architect (FA) provides oversight for all team projects, performing initial evaluations to establish appropriate timelines and assigning IT build analysts based on project scope and resource needs.
• Supports system optimization efforts and facilitates project scoping discussions
• Functional Architect will support all team applications.
• Serve as backup for all team leads as needed.
• Proven experience in IT project coordination or functional architecture roles.
• Strong organizational, analytical, and communication skills.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Other Duties as needed.
WORK SHIFT:
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
Your extras
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
We believe a hospital should actually be hospitable.
We’re a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here.
Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana’s first freestanding children’s hospital, we’ve grown into a healthcare system that’s built to serve the unique needs of our communities and families across New Orleans, the Gulf Coast and beyond.
We believe in treating the whole patient, not just the condition. When you visit an LCMC Health facility, you will get the care that is best for you and your family because we believe that shared beliefs and positive outlooks are what drive our exceptional care.
We offer nine hospital locations: Children’s Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, West Jefferson Medical Center, Lakeview Hospital, and Lakeside Hospital. We also deliver world-class care close to home through a network of urgent care centers across the greater New Orleans area in addition to our physician practices. With over 2,200 board-certified physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it.
We’ve got a rich history, but our sights are set on what comes next. We’re committed to leading the way to a healthier future for the Gulf Coast. That’s why we partner with local universities to bring the latest in care to our patients, and to train the next generation of healthcare professionals that will make a difference right here in our communities.
