Sagility

IT Fulfillment Officer

Sagility  โ€ข  Quezon City, PH (Onsite)  โ€ข  4 hours ago
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Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

IT Fulfillment Officer

Job Description:

DUTIES & RESPONSIBILITIES

  • Ensures the availability, readiness, and proper management of company IT endpoints to support daily business operations, equipment replacements, and future requirements.
  • Oversees site IT Fulfillment activities, ensuring timely equipment deployment, retrieval, inventory management, and compliance with established procedures and service-level agreements (SLAs).
  • Coordinates with Operations, Workforce Management (WFM), Procurement, Finance, and technical support teams to address equipment requirements, operational concerns, and service delivery needs.
  • Provides operational guidance to IT Fulfillment personnel, monitors task completion, and ensures adherence to IT Asset Management (ITAM) policies and standard operating procedures (SOPs).

Location:

Quezon City, Bridgetowne ZetaPhilippines

Sagility

About Sagility

Sagility is the foremost expert in healthcare operations with over 25 years of experience across the entire value chainโ€”upstream, midstream, and downstream. We combine deep domain expertise, tech-led transformation, and trusted collaboration to help healthcare organizations achieve operational excellence and deliver better outcomes.

โ€ข ๐ƒ๐ž๐ž๐ฉ ๐ƒ๐จ๐ฆ๐š๐ข๐ง ๐„๐ฑ๐ฉ๐ž๐ซ๐ญ๐ข๐ฌ๐ž: We understand healthcare operations like no one else. Our knowledge is embedded in every process, enabling us to create meaningful value for payers, providers, and other stakeholders.

โ€ข ๐“๐ž๐œ๐ก-๐‹๐ž๐ ๐“๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง: Transformation is more than deploying point solutions or isolated AI use cases. We reimagine end-to-end workflows, architecting integrated designs that drive efficiency, scalability, and innovation.

โ€ข ๐“๐ซ๐ฎ๐ฌ๐ญ๐ž๐ ๐‚๐จ๐ฅ๐ฅ๐š๐›๐จ๐ซ๐š๐ญ๐ข๐จ๐ง: We build on the trust our clients place in us by fostering a robust ecosystem of partnersโ€”including consulting firms, software providers, platform companies, system integrators, and cloud innovatorsโ€”to deliver comprehensive solutions delivering higher ROI.

At Sagility, we are mastering the art of leading with AI-first mindset that is grounded in compliance powered by the passion of our people to deliver value across the continuum of healthcare operations. With a presence across 5 countries and a strong workforce of nearly 45,000 employees, we bring global scale and expertise to every engagement.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Atlanta, Georgia
Year Founded
Unknown
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