Job Description

NaphCare has an excellent opportunity for an IT Field Technician preferably based in Cheyenne or Torrington Wyoming The IT Technician supports the Infrastructure division of NaphCare’s Information Technology group in maintaining in-house computer/server systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal performance.

**This is a fully remote position with the candidate preferably being located in Cheyenne, WY, Torrington, WY or close enough to be able to travel the entire state of Wyoming. This is a field position with travel up to 100%. Company vehicle provided for travel and expenses covered. The initial training period will be on-site in Las Vegas for 2 weeks.

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare.

Responsibilities

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Install, modify, image, and repair computer hardware and software.
• Run diagnostic programs to resolve problems.
• FIFO Inventory management including documentation, ordering, and shipping.
• Shipping and receiving of computers and associated parts.
• CAT5/6 data cabling and terminations would be helpful.
• Performs other related functions and duties as required.

Qualifications

• 2+ years of experience in supporting networking equipment, internet circuits, and troubleshooting related issues.
• General TCP/IP, Microsoft OS, Microsoft Office knowledge.
• Ability to logically troubleshoot in order to create innovative and practical solutions for problems as they arise.
• Ability to manage individual tasks and move projects towards known goals with minimal supervision.
• Communicate with end-users in order to provide support for systems.
• Associates or Bachelors degree in an IT Related Field of Study from an accredited institution preferred.
• High level of organizational and troubleshooting skills.
• Ability to work in a team-oriented environment.
• Excellent interpersonal and communication skills

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one!
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

Equal Opportunity Employer: disability/veteran

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