Pomeroy

IT Field Technician

Pomeroy  •  Rocky Mount, NC (Onsite)  •  3 hours ago
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Job Description

Responsibilities:

• Provides on-site client facing support; including installation, servicing, and repairing systems.
• Quality checks operational status of system equipment before deployment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
• 3+ of field support experience
• Hardware/software installation, support and troubleshooting
• Experience with Windows 10
• Experience with MS Office and OS365
• Configuring new PC’s/notebooks via SCCM imaging
• Ticket management experience
• iOS device familiarity
• Lift and carry up to 40lbs
Work Environment
• Office environment
• Walk up Kiosk support
• Vending and Locker resupply
 
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Pomeroy

About Pomeroy

Technology is mission-critical to your business so it must work — continuously.

Everything we do — every assessment, every equipment procurement, every service outcome — is focused on keeping your organization running smoothly and staying productive. Your dedicated Pomeroy team carefully monitors your workplace so we not only optimize efficiencies but also pre-empt issues before your work is interrupted.  We’re where you need us, ensuring business continuity often before the effects of an issue are ever felt.  When something does happen, we immediately jump in and get your business technology back to full speed. You can be confident that a Pomeroy partnership brings the right level of tailored IT support specific to your business. And as your business grows and the world changes, we help evolve your IT capabilities so your business runs non-stop into the future.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hebron, Kentucky
Year Founded
1982
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