We are seeking an experienced IT Field Support Engineer to join our team at Star Services LLC in Abu Dhabi, United Arab Emirates. The IT Field Support Engineer will be responsible for providing technical support and troubleshooting for our clients' IT systems and infrastructure. The ideal candidate will have a strong background in IT support and excellent communication skills.
Key Responsibilities:
- Provide on-site technical support and troubleshooting for clients' IT systems and infrastructure
- Install, configure, and maintain hardware and software systems
- Diagnose and resolve technical issues in a timely manner
- Provide training and support to end-users on new technologies and systems
- Monitor and maintain network and server performance
- Ensure data backups and disaster recovery plans are in place and functioning properly
- Collaborate with other IT team members to implement new systems and upgrades
- Maintain accurate documentation of all support activities
- Keep up-to-date with industry trends and advancements in technology
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum of 3 years of experience in IT support, preferably in a field support role
- Strong knowledge of IT systems and infrastructure, including hardware, software, and networking
- Experience with Windows and Linux operating systems
- Familiarity with virtualization technologies such as VMware or Hyper-V
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Valid driver's license and ability to travel to client sites as needed
Star Services is a leading recruitment and staffing company established in 1989. The company has a reputation for delivering outstanding results to clients both in the Middle East and globally. With over three decades of experience and a commitment to excellence, Star Services is the ideal partner for companies looking to find and retain the best talent in the industry. The company's team of experts are highly experienced in outsourcing, recruiting, payrolls, and onboarding highly qualified professionals for a wide range of industries.
Star Services offers a smooth and efficient job search experience for job seekers, and the company's team of experts is dedicated to helping job seekers achieve their career goals. Additionally, we offer training and consultancy services in the areas of recruitment, outsourcing, and staffing.
The company's training programs and consultation services are tailored to meet the specific needs of each client, and the consultants work closely with clients to understand their unique challenges and develop customized solutions that help them achieve their objectives.
Overall, Star Services is a reliable and competent outsourcing company in the Middle East, with a long-term approach to meeting client needs. The company's commitment to excellence and proven track record of success make it the go-to provider for the recruitment, sourcing, and onboarding of top talent.
