Job Description

We have an incredible opportunity for a dynamic, energetic, and eager IT Equipment Technician in Boston!

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities:
• Maintain accurate and up-to-date records of all IT assets, including hardware, peripherals, and network equipment, across Boston and Detroit locations.
• Implement and enforce asset management procedures, ensuring all equipment is properly labeled, tracked, and recorded in the asset management system.
• Conduct regular inventory audits and reconciliations to ensure data accuracy and accountability.
• Coordinate monthly travel to the Detroit site to collaborate with on-site IT technicians and provide hands-on support.
• Assist in identifying, tagging, and documenting all newly deployed equipment.
• Manage the decommissioning process by properly documenting retired assets and ensuring devices are prepared for recycling or secure destruction in accordance with company policies and regulatory requirements.
• Work closely with IT teams to support deployments, relocations, and infrastructure updates.
• Identify process improvements to enhance asset tracking efficiency and reporting accuracy.
• Serve as the primary point of contact for asset-related inquiries and reporting.
Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of DO&CO.
• Ensure adequacy of supplies at the cooking stations.
• Store ingredients and food items according to food safety standards and follow the guidance of the executive or pastry chef.
• Help to maintain a climate of smooth and friendly cooperation.
• Support in staff training and perform other duties as assigned.
Qualifications:

The individual must have the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the job's essential functions, with or without reasonable accommodation.

• Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.).
• High School diploma or equivalent.
• Minimum of 2 years of experience in IT asset management, inventory control, or related IT support role.
• Proven experience in IT asset management, inventory control, or related IT support roles.
• Strong organizational skills with attention to detail and accuracy.
• Experience working with asset management systems and tracking tools.
• Ability to work independently and collaboratively across multiple locations.
• Willingness and ability to travel monthly to Detroit.
• Strong communication and documentation skills.
• Familiarity with ITIL or asset lifecycle management best practices.
• Experience supporting multi-site environments.
• Knowledge of hardware deployment, imaging, and decommissioning processes.
• Hybrid role involving both office-based work in Boston and regular on-site support in Detroit.
• Monthly travel required to Detroit.
• May involve occasional lifting and handling of IT equipment

What We Offer:

• Competitive Pay $24
• Daily Complimentary Meals (Lunch and Dinner).
• FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events.

Diversity & Inclusion Statement
DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.