Job Description

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The IT Engineer role is responsible for the design, deployment, and ongoing management of Welocalize cloud, on-premises, and co-lo hosted infrastructure. As an IT Engineer, you will lead the design, deployment, and ongoing management of our cloud infrastructure. You will work closely with software engineers, system administrators, and other key stakeholders to develop and implement advanced cloud and on-prem infrastructure solutions. Your expertise will ensure optimal performance, scalability, and high availability of our cloud services and platforms. You will also provide guidance and mentorship to junior team members, driving improvements and innovations in our cloud strategy. This is a cloud focused role, and you will use your experience of on-premises and cloud infrastructure to support the migration of traditional applications to a cloud-based environment.

Responsibilities

• Design, deploy, and manage cloud infrastructure using multiple cloud platforms (AWS, Azure, Google Cloud, etc.)
• Collaborate with development teams to create and implement cloud solutions and best practices.
• Ensure system availability, reliability, and scalability.
• Monitor and manage billing, cost optimization, and capacity planning.
• Conduct performance tuning/right-sizing, backup/recovery, and disaster recovery procedures.
• Implement and maintain cloud security controls including firewalls, IAM roles, and secret management.
• Automate routine tasks with scripting languages such as Python, PowerShell, or Infrastructure as Code solutions such as Terraform, CloudFormation, ARM
• Assist in the migration of traditional applications to a cloud-based environment.
• Create and maintain documentation for cloud architectures, procedures, and policies.
• Assist in the support and administration of core enterprise SaaS platforms, including Microsoft 365, Entra ID, and Okta.
• Ensure cloud environments have proper observability.
• Troubleshoot and resolve technical issues as they arise.
• Stay up to date on technical trends related to hybrid cloud infrastructure management and operation.
• Coach, train, and guide junior team members as needed.
• Requires general direction, with little or no supervision on weekly tasks

Requirements

• Minimum 5-7 years of experience in cloud systems engineering or related role
• Strong experience working with Azure and related services.
• Experience managing on-premises infrastructure, including: VMware ESXi / vSphere, Virtual machine lifecycle management and Storage and networking fundamentals
• Experience supporting enterprise SaaS and Identity platforms (Microsoft 365, Entra ID/Azure AD, on-premise AD, Okta, or similar). 
• Experience working with AWS and GCP a plus
• Familiarity with containerization technologies like Docker.
• Experience in using Infrastructure as Code tools such as Terraform
• Experience working in Github.
• Strong knowledge of cloud networking, storage, and compute components
• Strong knowledge of hybrid network concepts (routing, firewalls, VPNs)
• Excellent problem-solving skills and attention to detail.
• Strong scripting skills in Python, PowerShell, or another scripting language.
• Cloud or infrastructure related certifications are a plus

Additional Requirements

• Server administration (Windows, Apache, Linux/Unix, or other) 
• Excellent customer service skills 
• Ability to self-direct work under limited supervision, completing projects within agreed time frames. 
• Good judgement when prioritizing how to respond to multiple competing requests. 
• Problem-solving, curiosity, and creativity. A “solutions” mindset and approach to your work.

Hybrid office in Gurgaon or Noida office: 2-3days working in the office.
- Noida office. Address: Ofis Square Tower A-1, Sector 3, Noida, Uttar Pradesh 201301
- Gurgaon office. Address: Plot No. 388, Shankar Chowk Road, Udyog Vihar, Phase III Road, Sector 20, Gurugram, Haryana 122016
Job Reference: #LI-JC1