Job Description

Role Purpose

The role is responsible for building comms, engagement, and upskilling capability across IT. It is responsible for establishing and delivering a consistent, strategic approach to communications, upskilling, and engagement across IT and the rest of the business. The role develops and delivers a comms and upskilling plan, as well as engaging comms and learning content that supports the IT strategy and the evolution of IT itself (e.g., MIP) and the implementation required within IT and the wider business. The role works closely with corporate comms and marketing and learning and development to ensure messaging is aligned with organisational standards and delivered through the most effective channels, and plays a key part in improving transparency, engagement, understanding and capability across both IT and the wider business.

Key Accountabilities

Qualifications, Experience, Knowledge & Skills

• Bachelor’s degree in IT, Business, Communications, or related discipline
• Minimum 3 years of experience in communications, change, or upskilling within data, digital, or technology functions.
• Strong content creation and storytelling skills with the ability to simply complex topics.
• Experience developing structured and unified comms plans and governance.
• Strong stakeholder management skills.
• Understanding of IT initiatives and technology transformations.