Job Description

E-commerce IT Director

About the Company

This rising-star mineral water brand is 100% Thai natural mineral water sourced from the Chiang Dao district in Chiang Mai, an area certified by UNESCO as a biosphere reserve. The water comes from underground hot springs at a depth of over 200 metres, within rock layers that are more than 350 million years old, and emerges at a temperature of 60 degrees Celsius, offering superior quality and natural benefits. Committed to sustainability, 6ty Degrees Water ensures that our bottle caps are attached for easy recycling along with the bottle.

About the Role

As the IT Director, you will lead our technology strategy and execution, overseeing both hardware and software systems to support our business operations. Your extensive experience in IT management and project leadership will be crucial in advancing our digital infrastructure, ensuring data security, and optimising our ERP and e-commerce platforms. You will work closely with cross-functional teams, including operations, marketing, and sales, to align technology initiatives with business goals and drive innovation across the company.

Responsibilities

• Develop and implement a comprehensive IT strategy aligned with the companys objectives

• Oversee all IT operations and infrastructure, including hardware, software, and network systems

• Manage and mentor the IT team, providing guidance and support for professional development

• Ensure the security of IT systems and data, implementing best practices for cybersecurity

• Optimise and manage ERP systems (SAP, Salesforce) to improve operational efficiency

• Lead IT projects, including system upgrades, new implementations, and technology integrations

• Collect and optimise marketplace data from Line, website, and other e-commerce channels, integrating it with Salesforce

• Build out and manage Salesforce applications (Service Cloud, Sales Cloud, etc.)

• Monitor and analyse IT performance metrics to identify areas for improvement

• Collaborate with other departments to understand their technology needs and provide effective solutions

• Manage relationships with external vendors and service providers

• Stay up-to-date with industry trends and emerging technologies to keep the company at the forefront of innovation

Qualifications

• Bachelors degree or higher in Information Technology, Computer Science, or a related field

• 8+ years of experience in IT management in the e-commerce field with a track record of leading successful IT projects

• Extensive knowledge of hardware and software systems, including ERP and e-commerce platforms

• Strong understanding of cybersecurity principles and best practices

• Experience with SAP, Salesforce, and other relevant technologies

• Excellent leadership and team management skills with strong analytical and problem-solving abilities

• Effective communication skills with the ability to convey complex technical concepts to non-technical stakeholders

• Ability to work independently and collaboratively in a fast-paced environment

• Proactive and innovative mindset with a focus on continuous improvement

Benefits

• Annual bonus & salary increment

• Performance-based bonus

• AIA health insurance

Working Condition

• This is a full-time position based at Maneeya Center Building, Bangkok, Thailand (right next to BTS Chidlom)

• Regular office hours are from 9.00 a.m. to 6.00 p.m., Monday to Friday