Job Description
Job Location: NEW Health Administration - Chewelah, WA 99109Education
Level: 4 Year Degree
Salary Range: $98,800.00 - $140,000.00 SalaryCommitted to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural northeast Washington’s leading non profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services.
NEW Health has been named one of the best places to work in the Inland Northwest! This award from the Spokane Journal of Business is based on an analysis of our company benefits and policies, along with a confidential employee survey evaluating workplace experience in the areas of engagement and satisfaction, including Work Life Balance, Role Satisfaction, Communication and Workplace Culture, Training, and Technology and Development.
Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training to retain rural youth.
Benefits with You and Your Family in Mind
- Four weeks of paid time off plus nine paid holidays
- Medical and Vision insurance for you and your family is 100% paid for by NEW Health
- Health Savings Account and Flexible Spending Account options
- Free Life Flight membership for your family
- 401(k) plan with matching contribution
- Continuing Professional Education, license, and tuition reimbursement opportunities
The above list is not inclusive of all full time employee benefits and is dependent upon eligibility criteria.
Purpose of the Job
The IT Director provides operational leadership and oversight of NEW Health’s information technology services, executing technology strategies approved by executive leadership. This role ensures technology systems are secure, compliant, reliable, and effectively support organizational goals and clinical operations. The IT Director provides technical input and recommendations to leadership and is accountable for the effective management of IT operations, risk mitigation within the assigned scope, and system performance.
Essential Duties and Responsibilities:
- Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics as needed.
- Oversee the planning, communication, implementation, and maintenance of highly reliable and redundant network, client, and server infrastructure.
- Receives, reviews, and approves all impacting system and network upgrade recommendations from internal IT team and Service Providers.
- Develops and implements IT infrastructure continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
- Manages assigned IT operating budget within approved parameters.
- Responsible for the overall success of IT projects, ensuring effective oversight and accountability for scope, budget, timeline, and organizational impact.
- Facilitates IT security audits and/or investigations.
- Provides guidance and mentoring for career growth and training to IT staff.
- Develops and maintains relationships with technology and communications vendors.
- Develops and ensures adherence to organizational IT policies and procedures.
- Implements long term technology planning to support clinical operations, operational efficiency, and organizational growth.
- Performs other duties as assigned.
- Travel may be required.
QualificationsEducation/
Experience: Bachelor’s degree or higher in Information Systems, Computer Science, or related fields. Required. Three years’ experience in IT operations, telecommunications equipment, network devices, and client-server systems preferred. Knowledge of healthcare systems integration and application across various platforms and technologies is preferred. Experience supervising employees and managing projects is highly preferred.
Skills: Excellent leadership, interpersonal skills, strong verbal and written communication skills, strong commitment to customer service, and high-quality work required.
Physical Demands:
While performing the duties of this job, the employee is regularly required to hear, use vision, stand, sit, and be mobile. The employee will use their hands to finger, handle, and feel. Communicating occurs constantly throughout the day. Lifting occurs about half the time, up to 10lbs, and less than one-quarter of the day, from 11-40lbs. Rarely is there a need to lift more than 41lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
