Posting number: 26-01302EI-01
Department: Innovation and Technology Department
Job classification: IT Deputy Chief
Posting type: Open & Promotional
Categories: IT and Computers, Management, Professional
This recruitment is only open to current San Bernardino County, Fire Protection District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position.
County employment must be clearly listed in the work experience section of the application.
The Innovation & Technology Department (ITD) is recruiting for a highly experienced and motivated IT Deputy Chief- Enterprise Infrastructure* to lead customer support services within the division. The successful candidate will provide strategic and operational oversight of End User Support, the Service Desk, and 24x7 operational support services including onsite and remote support for multiple County departments and locations. This position is responsible for developing service delivery strategies that ensure reliable and responsive customer support, establishing consistent standards, procedures, and performance expectations to ensure support services remain aligned with County priorities and business needs, and assist in budget and service rate development.
*Official Title: IT Deputy Chief; for more detailed information, refer to the IT Deputy Chief
**Qualifying degrees and coursework must be conferred by institutions accredited by an accrediting body recognized by the U.S. Department of Education. Degrees earned outside the United States must be accompanied by an evaluation from a recognized credential evaluation service verifying U.S. equivalency.
The successful candidate will have the following:
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure
Please complete and submit the online employment application and supplemental questionnaire for consideration before 5:00 PM PST, SEPTEMBER 4, 2026 Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627 Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF)within one week of the recruitmentfiling deadline.
Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF)
For more important details, review the Applicant Information and County Employment Process
San Bernardino County is a diverse public service organization serving America’s largest county that for two consecutive years has led the nation in awards for innovation, efficiency, and outstanding public service. We are governed by an elected Board of Supervisors and dedicated to creating a community where nearly 2.2 million residents can prosper and achieve well-being in fulfillment of the Countywide Vision. It is comprised of 42 departments and agencies, which are staffed by more than 23,000 public service professionals who provide a wide range of vital services in the areas of public safety, health care, social services, economic and community development and revitalization, fiscal services, infrastructure, recreation and culture, and internal support.
