Pediatric Home Service

IT Delivery Manager

Pediatric Home Service  •  $87k/yr  •  Roseville, MN (Hybrid)  •  14 days ago
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Job Description

At Pediatric Home Service, we help medically complex kids live their best lives, at home, with their families. As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that’s committed to putting children and families first.

  • Position: IT Delivery Manager
  • Location: Roseville, MN
    • Hybrid
  • Hours: Monday-Friday, 8am-5pm

POSITION DETAILS:

We’re looking for an IT Delivery Manager to join our Business Applications team. In this role, you’ll lead the delivery of key technology initiatives that support our operations and ultimately help us better serve children and families.

You’ll partner closely with business leaders, technical teams, and vendors to ensure projects are delivered on time, aligned to business needs, and set up for long-term success.

What you will do:

  • Lead the delivery of IT projects and enhancements within the Business Applications team, ensuring alignment with business goals, timelines, and quality standards

  • Partner with business analysts and stakeholders to define project scope, objectives, and success measures

  • Coordinate internal teams, development partners, and vendors to manage project workstreams and dependencies

  • Oversee project lifecycle activities, including planning, requirements validation, testing coordination, implementation, and post-go-live support

  • Monitor project risks and issues, escalate as appropriate, and support mitigation planning

  • Facilitate Agile events, including daily standups, sprint planning, and retrospectives, to maintain delivery momentum and team alignment

REQUIREMENTS

Education and/or Experience

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field required; MBA or advanced degree preferred.
  • 3+ years of people management experience, with a track record of building and developing high-performing teams.
  • Experience in healthcare IT strongly preferred; familiarity with home health, hospice, or pediatric care settings is a plus.
  • Hands-on experience with EHR platforms (Brightree, Kantime, or Caretend experience highly desirable).
  • Experience with Microsoft Power BI and Microsoft Fabric, or equivalent enterprise BI platforms.
  • Familiarity with Azure DevOps, Jira, or similar tools for backlog and project tracking.

Skills & Competencies

  • Strong product thinking: ability to balance user needs, business value, and technical feasibility.
  • Excellent communication skills with the ability to present complex information clearly to both technical and non-technical audiences.
  • Proven ability to influence without direct authority and drive alignment across diverse stakeholders.
  • Analytical mindset with experience using data to inform prioritization and measure product outcomes.
  • Familiarity with Agile/Scrum methodologies and modern product delivery practices.
  • Working knowledge of healthcare data standards and regulatory requirements (HIPAA, HL7/FHIR) preferred.

Preferred Certifications

  • Certified Scrum Product Owner (CSPO), SAFe Product Manager/Product Owner, or equivalent product management certification
  • PMP or equivalent project management certification
  • Microsoft Power BI or Fabric certifications a plus

BENEFITS

  • Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
  • 401(k) Matching to help secure your future
  • Tuition Reimbursement to support your educational and professional growth
  • Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
  • Health and Dental insurance
  • Short & Long Term Disability and Life Insurance

SALARY RANGE:

At PHS, we are committed to providing specialized care for medically complex children. Every role, from direct patient care to customer support, plays a vital part in improving the lives of kids and families. The impact you make is invaluable. We are dedicated to offering fair and transparent compensation to our team members. The starting rate for this role is $86,790 annually, based on experience and qualifications.

Interested candidates should apply online at http://www.phscareers.com

We look forward to learning more about you & the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

Pediatric Home Service

About Pediatric Home Service

At Pediatric Home Service (PHS), we are leaders in home healthcare, dedicated to providing comprehensive services that enable children with medical complexities to thrive at home with their families. Our offerings include Respiratory and Equipment, Infusion and Pharmacy, Home Care Nursing, Feeding Support, and more, all aligned with our vision: "To make a difference in the life of every family we serve by taking care of the child."

PHS is known for its clinical excellence, superior customer service, and a relentless commitment to achieving the best outcomes. We hire top-tier clinicians who not only provide expert care but also embody our belief that customer service is everyone's responsibility, regardless of the department.

We’re pioneers in home care innovation, constantly asking, "How can we do it better?" From electronic charting to online ordering and full IT support, we lead the industry in technological advancements, making processes more efficient for our entire healthcare team.

At PHS, every role makes a meaningful impact. Whether directly involved in patient care or supporting from behind the scenes, each contribution plays a crucial part in improving lives. Our culture supports and encourages employees to thrive, with generous benefits and a focus on work-life balance.

Guided by our mission, Taking Care of the Child®, we are committed to enhancing the quality of life for children and their families, creating an environment where both patients and employees excel.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Roseville, MN
Year Founded
1990
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